Résidence Club Mmv les Clarines

Nous avions réservé une location au MMV pour les clubs et le local "jeunes". Or, lors de l'inscription, sur place, nous étions les derniers dans la file et, venu notre tour, les animateurs nous disent que quasi toutes les activités sont complètes (pas assez d'animateurs pour le nombre de jeunes). Quelle déception pour nos ados. Ensuite nous apprenons que le local "jeunes" n'est pas accessible en raison de mauvais comportements de jeunes la semaine qui précédait la nôtre. Pourquoi sanctionner des jeunes qui n'ont rien à voir avec les dégâts ? Nos jeunes n'ont donc pas eux accès aux activités pour lesquelles nous avions fait le choix de MMV.

I stayed at this hotel on my university ski trip, and I feel extremely disappointed with the experience we all had. First of all, they provided one roll of toilet paper for a 6 person apartment for a week meaning we were forced to also pay for this ourselves and no shops had any in stock meaning we had to use tissues for the entire week when using the toilet. However this is not the main issue. Upon booking the trip, we payed a £75 deposit each towards the hotel to cover any potential damage to the room/ cleaning costs as we were also made to clean the entire room ourselves even after paying hundreds to stay there. We, as a group ensured the room was spotless, emptied all the bins, cleaned the fridge, we even picked out chewing gum which had been in the bin who knows how long to ensure we were not penalised of our deposit upon leaving the hotel. One of us also took a video of this room, and all of the bins to show that this had been done as we had a feeling that this would somehow be contested by the hotel. And as we expected, we all had all been charged “cleaning fees” to take the bins out. We sent the video to the hotel and to the booking company we used, and we were told that this was insufficient and the evidence had been rejected and the hotel was now shut as it was end of season. I believe this to be a huge scam as we can imagine this happened to a lot of young university student guests staying there that week as it was an easy way to make money as most would not contest it.

MMV est toujours aussi satisfaisant que ce soit au moment de la réservation ou pendant le séjour sur place.Le personnel est accueillant et attentionné, le logement fonctionnel est bien équipé et les parties communes de la résidence sont agréables et maintenus en très bon état.