Eurostars Residenza Cannaregio arvostelua

房間乾淨整潔，面積也足夠，比預期中大，兩個人都能攤開24寸箱子；衞生間也很寬敞。酒店位置在主島偏居民區，很安靜，遊客不多，離水上公交的碼頭也很近，可以從酒店坐船到機場。唯一美中不足的是酒店wifi不太穩定。

Lighting was not enough, the radiator in the bathroom is not working. The room is big but there were mosquitoes which made us not sleeping well.

We're very happy for stay in this super hotel. 5star isn't enough for this accommodation. 100% recommend for this hotel, stuff and location.

Super Lage und es war schön ruhig. Der Service war ausgezeichnet! Aber das Zimmer ist nicht für Allergiker geeignet, da ein Teppichboden verlegt wurde und es nur eine Wolldecke gibt.

Do NOT stay here. The hotel is so outdated and dusty and musty. Poor lighting. Beds were not comfy. Bathroom is a disaster - old, falling apart, not well-maintained at all. There was no lighting in the room - so dark, the carpet was old looking. The rooms had old dated furniture. The worst part was the bathroom. When we checked in, the bathroom floor was full of hair all over the place. This made it for a very uncomfortable stay. I emailed the front desk to let them know and they did nothing about it. We were only staying for one night and they said we'll clean it tomorrow - how does that help me when i'm no longer there? I was extremely uncomfortable to stay in and the staff doesn't want to be bothered with you. No one tried to compensate us, offer us a free breakfast or a tour around town or something. Management will blow you off and ignore your requests/concerns. You kind of feel like you're on your own there and that's very unsettling when you're in a new country/town. Their prices are through the roof - so very very expensive!! NOT WORTH YOUR MONEY! There was one friendly/helpful Pakistani man - give him a raise, you could tell he works hard.

I recently stayed at this hotel, which is about a 15-minute walk from the main train station. While it was convenient, carrying bags on foot can be a bit much, so keep that in mind. The hotel itself was clean, and the staff were very friendly and helpful throughout my stay. Because it a bit far from the city's center we saw a lot me local venicians. It’s not quite a 4-star experience, but still a very nice place to stay. They even welcomed my birthday partner with a thoughtful fruit tray, which was a lovely touch. The location is good overall, and I would consider staying here again due to its proximity to the station.

Reception ok (bene le ragazze, meno il ragazzo un po’ impacciato). Camere abbastanza pulite ma cavolo…quando si fa una bella ristrutturazione? Letti ed armadi datati. Bagno di certo non nuovissimi. Posizione buona, fuori dal caos estremo. Prezzi accessibili se si prenota in anticipo dal loro sito! Ci sono anche camere triple, ecc ecc.

Un très bel hôtel situé assez loin du centre de Venise mais très confortable avec de belles chambres spacieuses bien équipées ,un petit-déjeuner copieux et varié. Un petit bémol pour le personnel de la réception qui a du mal à faire passer des messages aux clients notamment une panne d'électricité très mal gérée. En arrivant à l'hôtel il n'y a pas de bagagerie fermée donc il faut garder ses bagages avec soi en attendant que la chambre soit disponible, dommage... De plus sur le site de réservation il est précisé que l'on parle le français à l'hôtel mais ce n'est pas le cas.

Location was perfect - a little out from St Marco area so quiet and more Italians rather than other tourists. The Monastery had been turned into a nice hotel with two floors and each room had a sitting room downstairs with a fridge, tea making facility and bathroom/shower and upstairs a large bedroom with a high ceiling overlooking their garden. Arranged by Thomas Cook including transfers etc, it was very expensive as we had two rooms for my adult son and me. However the hotel was run by untrained staff who maybe were on work experience as my safety and security was not taken seriously as the staff on our second night was Francesco, who gave my room key to another person who just walked in my room. It was late at night but by chance I was reading in the sitting room area. I allerted my son who went downstairs to find out why my security at their hotel was so easily compromised and all he got from Francesco was "oh she can have anything from the mini bar for free" . The next day a young girl was on duty and she said she was the manager and I said it was unacceptable that my health and security were taken so lightly and she offered me few fruits. Again unacceptable response and my son tried to reason with her but she said it was not their problem rather Thomas Cook's as they had done the booking! Subsequently the housekeeping was not done every day, the telephone in my room was not working, the hairdryer broke down etc. but ultimately on our last day the electricity at the hotel was cut off from 9 am so we had no opportunity to have air conditioning or boil a kettle etc. Meanwhile I was covered with bites as was my son and then we saw carpets and mattresses being ripped off in other rooms in the hotel and thrown out - so were there bed bugs? Not sure how you can rate a hotel just by its location and building when its run by untrained staff and health and safety is so easily compromised with an offer for free items from the mini bar or a plate of fruit. My complaints were not taken seriously at all. Very Poor management I would say.

L'albergo si trova a Cannaregio, zona molto tranquilla e di atmosfera raggiungibile in 10 minuti a piedi dalla stazione e comodo per le fermate dei vaporetti. Era un antico monastero che poi èstato trasformato in un albergo; alcune stanze hanno vista sul canale, altre sul cortile interno. Necessita sicuramente di uno "svecchiamento"; le camere hanno un arredamento anni '70 con ancora la moquette per terra che potrebbe proprio essere tolta! Il bagno della nostra stanza era anch'esso datato: crepe, rubinetti e vasca da bagno arrugginiti, telo di plastica sulla vasca per poter fare la doccia. La colazione è varia e abbondante, peccato la macchinetta per farsi da soli il caffè e il cappuccino..un po' troppo stile mensa come del resto l'arredamento della sala. Capisco che siamo a Venezia, ma per quanto si paga, mi aspettavo qualcosa di più!

This hotel is located far away from the city centre of Venice and not convenient as you need to walk for around 30 minutes to get to the San Marco area for food or shopping. Hotel is old and dated with very dimly lit rooms and a lack of sockets to charge your phones. Breakfast is typical of an Italian hotel with mostly cold cuts and little choices. There’s no complimentary bottled water even for the first night.

Das Hotel liegt etwas abseits vom Zentrum in einer ruhigen Lage, was für uns sehr angenehm war. Das erste Zimmer war jedoch leider in einem abgewohnten Zustand und das Bad benötigte dringend eine Sanierung. Für einen Aufenthalt von zwei Nächten wäre dies noch akzeptabel gewesen, allerdings funktionierte die Klimaanlage nicht und es war unglaublich heiß im Zimmer. Nachdem wir dies an der Rezeption gemeldet hatten, wurde uns um 23 Uhr mitgeteilt, dass es in der Nacht bestimmt kühler werden würde, was leider nicht der Fall war. Um 6 Uhr morgens haben wir erneut an der Rezeption nachgefragt und der sehr freundliche Mitarbeiter ermöglichte uns sofort einen Zimmerwechsel. Das neue Zimmer war deutlich schöner und die Klimaanlage funktionierte einwandfrei, was uns endlich eine Abkühlung verschaffte. Insgesamt ist das Hotel sauber und liegt in einer ruhigen Gegend.

I was booked at this hotel with my wife while on a bus tour which finished in Venice. Hotel is OK but air-conditioning noisy and not very effective. The main issue with this hotel is the location , if you are only in Venice for a short stay it is too far away from the main spots of Venice .

Para nosotros fue un acierto hospedarnos en Cannaregio porque creemos q de las mejores cosas q ofrece la ciudad es cuando se van los turistas y tú te vas a comer a un sitio chulo y esta zona además de bonita, está llena de sitios chulos y gente local, aún mejor. Antes de llegar vía mail pedí información de sitios donde cenar y todos los q nos recomendaron fueron geniales, uno no recibía confirmación x internet y ellos llamaron personalmente para confirmar la reserva. La ubicación es muy buena, está a media hora de plaza san marcos y a 15’ de puente de rialto, un paseo andando y si vas en vaporetto a 5’. El hotel está muy bonito y en un canal pero en mi caso q cogí una suite, creo q la falta una reforma a la parte de abajo y al baño teniendo en cuenta el precio q tiene aunque en Venecia todo es caro. El desayuno un poco justo pero el servicio en general del hotel agradable