B&B Casa Baseggio

Ein Kleinod - absolut empfehlenswert :-) Wir waren für 4 Tage in Venedig, das Hotel ist absolut empfehlenswert, es liegt in einem ruhigen Viertel, dennoch ist das Zentrum fußläufig gut zu erreichen. Es gibt einige nette Restaurants in der Nähe, wo man auch Einheimische trifft. Die Leute im Hotel, speziell Marco waren supernett :-)

This is a lovely place to stay in Venice. The location is gorgeous - just 10 minutes from the main sites but in a really quiet area on a small canal. It is only 5 minutes to lots of restaurants and amazing wine bars but away from the hustle and bustle of the main tourist areas. The actual B&B is situated in a historic building and although the room is quite old fashioned, it is very clean and comfortable and includes everything you could need. The breakfast was on a really quaint terrace overlooking some gardens and we had a really good good selection of food and great coffee! Unfortunately when we visited Marco, the owner was away but his friends were looking after us. They were really hospitable and gave us lots of really good recommendations for places to visit and restaurants. All in all it almost felt like staying with friends and it was a great experience. Thank you - we had a wonderful stay with you!

Firstly I am super shocked at how good the reviews are for this place. We didn’t have a good experience and found a blood filled bug in the shower basin. When we arrived we had a very brief welcome from Marco, who seemed to be in a rush to go and do something else. We were told to be conservative with the AC although the AC was not working anyway. There was no TV as described and shown in the photos. There is a none stop sound of birds in the courtyard that could keep you up at night - we didn’t stay to risk it. Overall we found the place unhygienic, the draws were not empty (shoe string in draw) plus stains in the draws (no way I was unpacking and keeping my clothes in there). The room was unclean with an old, dusty smell that hit you as soon as you walked in, overall a creepy unpleasant place. We left and found a nearly place (which was amazing). When we explained why we didn’t want to stay Marco was rude and unprofessional both on the phone and over message. He used a lot of exclamation marks!!!!!! in his replies and made snarky comments to us, he just kept messaging us when we had made it clear that we did not want to stay. We felt quite threatened and anxious about the situation. I explained that we didn’t feel comfortable staying after we found a blood filled bug that looked as though it could be a bed bug. To be safe and feel comfortable we made the decision to book at another hotel nearby. We were glad we made this decision as our experience of Venice would have been massively different. Please just be aware of this place, we were not given any compensation or a refund following our complaint but we are 100% glad that we did not stay at B&B Casa Baseggio.