Hotel Trieste

기차역 앞이라서 위치도 좋고 교통도 편리합니다. 주변에 마트 레스토랑등 베네치아 본섬보다 저렴하게 숙소를 구하시는분들께 추천합니다. 직원분들도 친절하셔서 너무 기분좋은 여행이었습니다

The hotel is a typical 3 star hotel with good value for money. It's across the main train station and everything is pretty close and there is a good conction 5 minute max with a train that goes every 5 minutes. The reception staff is very friendly dedicated and professional especially Mr. Riad who helped us a lot with our train tickets etc, even printing them in the hotel!

good breakfast

The property is poorly managed, and it clearly shows in the cleanliness and the strong sewer smell we encountered, starting from the hallway to the room we stayed in. I spoke to the staff three times about the odor, but they dismissed my concerns, claiming it must have been perfume or something else. Only after we insisted did they bring two bottles of bleach and cleaner to pour down the bathroom drains, which, unsurprisingly, didn’t help. I had to open the window to air out the room, but it was very cold outside. After a few hours, I had to close the window, and the smell became even worse. We seriously considered leaving the facility and checking in somewhere else. By 1 a.m., we couldn’t sleep, so I contacted ******* for help. Unfortunately, the agent was neither empathetic nor helpful. I explained that the situation was unpleasant, unhealthy, and likely hazardous, as we were possibly breathing in sewer fumes. After waiting on hold for over an hour, the agent informed me that the hotel wasn’t willing to refund or cancel anything. They offered to switch rooms, but I explained this offer came far too late and was never mentioned earlier. Instead, the staff repeatedly dismissed the smell, claiming it was from cleaning products or perfume, which was both absurd and insulting. I also told the ******* agent that, in all my years of traveling, this was by far the worst experience, and the property should not be listed on *******. It’s clear they don’t check the hotels.

comodo hotel molto gradevole vicino alla stazione e circondato da negozi.

Everything good. Employees very helpful