Hotel Russo Palace

The experience at this hotel has been extremely disappointing. We have been facing several issues since morning: 1. Wi-Fi Issues: There is no Wi-Fi signal in our room. When we reported this, we were given the standard response that a technician would only be available tomorrow, which is quite inconvenient. 2. Lighting Problems: Upon returning to our room, we found that the lights were not working. Again, the response from the staff was simply “sorry,” with no immediate action taken. 3. Poor Quality Blankets: The blankets provided are of very poor quality, resembling those found in a lodge rather than a hotel. They are mismatched in color, adding to the overall unpleasantness. Additionally, the room size is extremely small and uncomfortable. It also seems that the staff are unwilling to listen to any complaints or feedback. I even felt a sense of discrimination in the way customers were attended to, which is unacceptable. Based on this experience, I would not recommend this hotel to anyone. Please consider other options before booking here.

Hôtel correct mais loin de tout : a 40 min de bateau de Venise, une fois le bateau pris comptez 10 minutes de marche pour arriver dans un hôtel de standing deux étoiles alors qu’on nous vend du 4 étoiles !!! L’impression de m être fait carrément avoir. J’aurai mis 4 ou 5 comme note si on m’avait annoncé un deux étoiles. Je ne comprends pas comment il peut obtenir ce score de 4 étoiles

100 euro per una matrimoniale con colazione a Venezia non è male. Struttura pulita, titolari gentili. Suggerirei di sfruttare gli ambienti esterni per far fare la colazione agli ospiti. Il vaporetto è raggiungibile a piedi con una passeggiata lungomare di qualche minuto. Ci tornerei