Hotel Torino

Front Desk person initially took us to the wrong room. I had paid for a four person, but only two people were able to come. He helped us with our bags, and took us to a room in an entirely different building, which only had 1 bed, which is not what I paid for on *******. Once I showed him a screenshot of the room we’re supposed to be getting, we went back to the front desk and to the right room, which was as pictured on *******. It looked very nice and has a refrigerator and water kettle in the room. The bathroom was nice, and the shower felt great. Good pressure! After the first night, my daughter had bites on her arm. I also had multiple bites on my leg, back and wrist. I didn’t see anything in the beds, but it’s possible there were bed bugs. I don’t think I got i bitten in these areas while outside because I wore long sleeves, long pants and socks when we were out and about.Unfortunately the staff didn’t speak English that well so I couldn’t really explain that to them while I was there.

J'ai passée 4 nuits dans cet hôtel. Le personnel est très agréable et à l'écoute. L'emplacement de l'hôtel est top : 2min à pied à peine pour se rendre à la place saint Marc ! Au niveau du petit déjeuner il y a le choix entreb les différentes boissons, les petites viennoiseries, les œufs le fromage ect ect. Chambre à la décoration vénitienne. Literie correcte et confortable. Le Wi-Fi fonctionne parfaitement. Seul petit bémol pas de prise dans la salle de bain ( rien de dramatique 😉). Je recommande vivement cet hôtel ! Merci encore au personnel pour votre accueil et votre gentillesse

Bad expirience, choose another hotel if you want better service. The staff is at a level of zero and the service is mediocre, I do not recommend it for a vacation, breakfasts are also monotonous and not tasty.............................

Muy limpio y seguro, excelente atención!

Close to shopping and restaurants. A bit difficult to find. Signage was difficult to locate. Breakfast was fantastic. Staff very helpful and knowledgeable about the city.

El personal es insufrible, el hotel está sucio y viejo. No hablan bien ni español ni inglés. El personal se molesta si se le hacen preguntas. Las alfombras están sucias. La cama pequeña es incómoda. Me gustaron los baños ya que están bien remodelados. El desayuno es horrible. Una sola persona tiene que atender a todos los comensales. Estuve hospedado del 6 al 8 de diciembre 2024. Busquen otro lugar, aunque paguen más.