Jonalee
5. syyskuuta 2024
We had a wonderful 3 night stay, paid for with points. Unfortunately the partnership between Hyatt and SLH dissolved earlier this year, so we did not receive an upgrade or any other Hyatt perks. ( we were well aware ahead of time) However our stay was amazing. The staff is so kind and helpful, especially Sergiu. And we enjoyed chatting with the bar tender Erik. The free breakfast spread is delicious. So many choices, including Prosecco. The breakfast staff are very attentive. Have them make you a mimosa. We took advantage of the free Murano glass tour including taxi to and from the island. Sergiu also helped us with transportation over to our hotel by the airport for an early flight out. Not cheap but very efficient and appreciated during bad weather. My only complaint would be that our room was quite small with little space to put our things. Overall though, I would highly recommend this beautiful hotel.
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