Hotel Henry

Don’t ruin your trip All after terrible experiences, my family decided to appreciate for what we have as a shelter from the cold winter wind. I am more upset with ********* than property itself how it can’t validate this kind of property and fair price. - Nobody is at the reception. I informed the arrival time and texted and called to the staff at my arrival, but she didn’t come to open the door. Tourists came out from the property, so we can come in, picked up the room key and figured out everything by ourselves. - Dirty & shabby facility & equipment Moldy smell in the room Broken mirror (very sharp, very dangerous) in the bathroom, broken lights. (Texted to the staff and she said to fix, and didn’t come) Shower doesn’t function well. Water temperature is unstable/unadjustable. Cold shower in the winter time No courage to use some liquids in the dirty bottle in the bathroom. We rushed to the supermarket to buy shampoo and shower gel. Luckily, we didn’t have bug problem

Expérience décevante pour le prix Expérience décevante pour le prix J’ai séjourné dans cet hôtel à Venise et j’ai été très déçue. À notre arrivée, personne n’était à la réception et nos clés de chambre n’étaient pas disponibles. Nous avons dû appeler un numéro italien pour savoir dans quelle chambre nous devions aller, entraînant des frais supplémentaires. La chambre elle-même était loin des standards attendus. La salle de bain était délabrée, avec du carrelage manquant et des traces de rouille. Le lit était trop petit, et les pieds de mon compagnon, qui n’est pas très grand, dépassaient. Les draps étaient usés, avec des déchirures visibles, et il n’y avait pas de couette. J’ai eu froid pendant la nuit, mais sans personnel sur place, il était impossible de demander une couverture supplémentaire. Enfin, malgré la mention d’un point de café et thé disponible dans l’hôtel, celui-ci n’existait pas. Pour 110 € la nuit, je m’attendais à bien mieux. Très décevant !

Although we liked this property for the location and the convenience of being close tobthe train station, I didnt like the check in procedure. When we arived there was no one there even though they say the desk is open 9am-10pm. We tried to call and message with no luck for a few hours so we were stuck with our luggage until someone showed up. They are not clear about check in and state you much contact them at least 24 hours before arrival but make it seem like you need to do that if you are checking in outside of desk hours but apparently that is not the case. After lunch we went back and could see someone was inside as the lights we now on so we had to bag on the door until someone came which was housekerping who had to call someone to get us checked in. Other than that. The hotel is fine and the location is great and very quiet.

Buon posizzione Qualita prezzo, buono Personale professionale

The owner was available by phone when we arrived. We were given a free dinner at a restaurant she was working at; which was convenient and delicious. The room was as stated. The hotel is dated, but we had no issues with the property.

Mala atencion Llegamos al hotel en horario regular y la puerta estaba cerrada, tocamos el timbre durante mas de 20 minutos y nadie abrio, hablamos al numero de contacto y la persona con la que hablamos estaba fuera del hotel y su movil tenia pesima señal, nos dijo que no tenia la reserva, por lo que decidimos movernos a otro Hotel.