The Gritti Palace, a Luxury Collection Hotel, Venice arvostelua

Great hotel!

非常棒的位置。 一切都很好。早餐也是。 會再住

環境：完美的宮廷式酒店

Incredible! The best hotel experience. I dream of returning daily. Everything was absolute perfection. I had a room overlooking the Canal Grande. The view was so amazing it took my breath away. I was woken up in the morning by seagulls and church bells. It was heaven. Make sure not to miss the Club del Doge restaurant!

Without question, The Gritti Palace is one of the finest hotels within Marriott’s vast portfolio. Only a few hotels across all Marriott properties worldwide rival The Gritti Palace. Outside Marriott and compared to other hotels in Venice, The Gritti is also arguably the finest hotel in Venice. It is a genuine 5-star luxury hotel. As a result, prices are very expensive. Over my stay, the rates varied between US$2,200 per night and US$10,000 per night, depending on the room type or suite. Needless to say, a guest has certain expectations when a hotel is charging that much money. Here is what The Gritti did well: 1. Concierge and Front Desk staff were excellent. In particular, the concierge staff are incredibly competent at organizing water taxis, tickets for attractions or tours, dinner reservations, etc. 2. The hotel provided a thoughtful in-room amenity. It also fulfilled basic preferences that were specified on the reservation. 3. Major newspapers, like The New York Times and Financial Times, are complimentary to guests. 4. Stationery and envelopes are provided for guests to write a letter home. The hotel also mails the letters free of charge. 5. The hotel’s public spaces are beautiful. The décor is exactly what you would expect for a 5-star hotel in a building that dates to the 15th century. 6. Marriott Bonvoy benefits were delivered. Specifically: (a) Suite upgrade. I was upgraded from a standard room to one of their best, if not their best, suites, the Patron Suite. It had a beautiful view of the Grand Canal. However, if I were given a choice, I probably would have turned down the suite in favor of a non-suite with a comparable view. I will discuss this later. (b) Late check-out. I received a 4 p.m. late check-out. The hotel graciously allowed me to stay in the room free of charge until 6 p.m. That was most kind of them. (c) The breakfast benefit for guests with Bonvoy platinum or higher status is excellent, with one exception: wine at breakfast. At breakfast on a Saturday morning, I asked if they had wine. I was offered Italian prosecco. However, the prosecco is a little sweet. I asked if they had an alternative, like a Trento DOCG. I was provided with Italian franciacorta sparkling wine. Franciacorta is drier and more like champagne. So, I ordered it. While my breakfast was complimentary, I was charged 170 euros for the bottle of wine. The charge was removed after I complained. Still, it is the principle of the matter. Either inform the guest that the wine is not complimentary before it is served or provide more than one complimentary wine option at breakfast. Now, here is where I think The Gritti Palace needs improvement (especially given the prices charged): 1. Restaurants and bars. I was encouraged to have dinner at the hotel’s restaurant. I made a restaurant for the outside terrace. When I arrived for dinner, the terrace was closed, and I was given a table at the back of the restaurant in what could only be described

Darlings, let me regale you with tales of this simply divine hotel! From the moment one steps through the doors, it's as if one has been transported to a realm of unparalleled luxury. The decor? UtThe food here is a delightful mix of flavors, with fresh ingredients that really stand out. The atmosphere is lively, making it a great spot for casual dining. Service is friendly but can be a bit slow during peak hours. Overall, a solid choice for a tasty meal! terly fabulous, darling. The staff? More attentive than my personal stylist. And the spa! Oh, the spa. I emerged feeling like a new woman,

Exceptional hotel perfectly located on the Grand Canal. We recently stayed for a couple of nights for a special family birthday celebration. Our room was exquisite and very palatial. Staff were attentive, warm and professional and nothing was too much trouble. We felt truly pampered. Seeing photos of all the famous guests who have stayed over the years added a special touch of glamour. We cannot wait to return.

Absolutely divine, magical experience at the Gritti Palace. The views - Grand Canal! - the service, the decor, the rooms, were all exceptional and exceeded every expectation. All of the staff, especially the Concierge Team, went above and beyond to make our stay so lovely and memorable. Location can’t be beat. A true Venetian dream!

Exceptional facilities and team! Thank you!

This was the first of three hotels we stayed at on our 35th-anniversary trip. It’s right on the canal and beautifully decorated. The staff was very accommodating. The food was amazing, and it felt like it took you back in time. I Highly recommend this hotel to the up-to-date modern hotels to get that old-world experience. .

Ho apprezzato molte cose di questo hotel, altre un po’ meno. Sicuramente la location è fantastica! Una porzione sul canale grande invidiabile a pochi passi da piazza San Marco. Lo stile sontuoso e lussureggiante sovrasta su tutto, a tratti bellissimo a tratti esagerato ma sicuramente apprezzabile. Alcuni punti andrebbero ripresi con piccole ristrutturazioni per stare al passo delle 5 stelle. Dello stesso tono è la camera che, in particolare modo nella zona salottino, è troppo ricca di mobili e suppellettili. Peccato che non era presente un bollitore ed una macchina per il caffè. Bello il bagno … purtroppo senza bidet! La posizione della camera al primo piano è alquanto infelice perché in prima mattina lo scarico delle merci crea un rumore fastidioso. Ho trovato molto attento e preciso il servizio in generale ma ho gradito tantissimo le piccole carinerie del personale in sala colazione. Le loro coccole unitamente ad una fantastica colazione rendono l’inizio di giornata molto piacevole.

Séjour parfait

La mia recente esperienza presso il celebre Gritti Palace, una location che senza dubbio incarna il lusso e la bellezza in ogni sua sfumatura architettonica, è stata purtroppo gravemente compromessa da un servizio indegno del prestigio che questa struttura rappresenta. Il personale, il cui ruolo sarebbe quello di esaltare l’esperienza dei visitatori, si è rivelato a dir poco scortese. Le risposte ricevute sono state caratterizzate da un tono mediocre e ben lontano dalla garbatezza e dalla cortesia che un luogo di tale levatura dovrebbe garantire. È inaccettabile che un ospite, immerso in un contesto così raffinato, debba sentirsi trattato con così poco riguardo. Quanto ai prezzi, essi rientrano nelle aspettative per un hotel di simile prestigio: un aperitivo singolo, che include cocktail o spritz, parte dalla cifra di trenta euro a salire. Tuttavia, tale esborso non può che risultare ancor più gravoso alla luce del servizio ricevuto, che si pone in aperto contrasto con l’immagine di eccellenza che questa struttura dovrebbe offrire. Concludo osservando che, pur meritando il Gritti Palace di essere visitato almeno una volta per la sua indubbia bellezza, è mio modesto parere che la gestione del personale, in particolare del servizio camerieri, necessiti di un attento e profondo ripensamento.

Excellent, friendly staff. Beautifully located - waterfront café, has its own dock for water taxi’s and gondolas. We had an amazing “room” more like a sweet with terrazzo floors, a sitting area, great bed and plenty of windows. Long stemmed roses to enhance the luxury feel - and they were replaced with fresh ones after the second day. Central yet on a calm square.