Vieraskäyttäjä
8. kesäkuuta 2025
Strategic location and decent room with a huge bathroom which was the plus point of the room. Quite disappointed with two situations in particular
1. Instead of giving us a queen bed, they joined two single beds and made it into a double bed. We didn't realize until midnight where we constantly sank into the gap where two beds were combined.
2. For two mornings in a row, there was renovation or noise going on at 8-8.30am until 10am. When we feedback to the staff at the front desk. They said it could be from the building next to them but I re-empahsize is from the common area between the rooms then one of the staffs said we have to call them instantly to resolve the issues else they can't do anything. Honestly, we got awake by the noise and how are we supposed to call them?
For the standard of this hotel, I would expect a more responsible reply from the staffs then pushing it back to guests.
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