Vieraskäyttäjä
23. lokakuuta 2024
Do not be fooled, this hotel is not at all like the web site pictures. The one star review is for the view and beach only. It is a very very run down and dirty hotel. The swimming pool should be closed because it's a health hazard, filthy dirty broken tiles all over the base, no ladder into the pool (just broken and left on the side. The restaurant area is like a dirty truckers cafe. Poor english, but not unfriendly, I felt a bit sorry for the staff, they have a horrible property to try and maintain, customers must be so upset all the time. We stayed the night because we couldn't arrange anything else but checked out the following morning. When I pointed out the issues with the property,they at least accepted my complaints and refunded the remainder of my stay. I now understand why they asked for full payment in advance! To be 100% fair and objective, the beach view and beach are very nice, although a horrible dirty passage down from the hotel to the beach. We ate a couple of things from the restaurant, which were reasonable. We had the junior suite, which was big and clean although a bit basic. There is nothing around the area and it also very run down. Sorry to say if this is the best Varkala has to offer then I recommend you strike it from your bucket list.
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