Hotel Clarks Varanasi Limited

Hotel Clarks Varanasi Limited arvostelua

Hotel Clarks Varanasi Limited

The Mall Rd, Varanasi, Uttar Pradesh, 221002, IndiaNäytä hotellin tiedot
Hotel Clarks Varanasi Limited
Hotel Clarks Varanasi LimitedHotel Clarks Varanasi LimitedHotel Clarks Varanasi Limited
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1 yö

Vierasarvostelut

3.9/5
Hyvä
53 arvostelu
Vahvistetut arvostelut
Sijainti3.9
Mukavuudet3.9
Palvelu3.9
Puhtaus3.9
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Kaikki arvostelut(53)
Positiiviset arviot(223)
Arvostelut valokuvien/videon kera(13)
Kielteisiä arvosteluja(44)
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 22.2.2025
We stayed in Clarks Varanasi. We had a surreal experience Here are two examples: 1. We went for an early morning darshan and returned to the hotel by 10.20 am. The breakfast buffet was about to close. We rushed to the restaurant and asked the staff if we can still have the buffet - The staff said with a smile: How can we let you go without having breakfast? Despite the buffet time being over the staff got us hot 'puris'. Only when we finished that they closed the buffet. 2. On the day of the departure, we had planned to spend the day discovering Varanasi. Our flight was in the night. So Divesh Pathak, Resident manager of the hotel told us to check out in the morning itself and keep our baggage in the hotel's clock room. That would ensure that we are not charged extra for keeping the room longer (Check out time is 12 noon). When we come back to the hotel in the afternoon, he would provide us with a room for an hour to freshen up. The room was provided, gratis, as promised, 3, These two examples I shared shows the personalised attention that Clarkes Varanasi. showered to us making our stay with them - memorable and pleasurable,
Käännä
Neera
Majoittunut 1. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 20.2.2025
I enjoyed my stay at Hotel Clark’s. The hotel has an old world charm. The staff is very efficient and pleasant. My room was spacious but I did not care for the two single beds - I felt as if II was going to fall off the bed! That was not what I had booked. The hotel has an excellent breakfast buffet and on several days breakfast was served in two different restaurants. There was live Indian classical music in one of the Restaurants. The area around the Hotel is good with a mall next door.
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 19.2.2025
An oasis of calm in a very busy city. The staff is truly exceptional, especially the luggage handlers and dining room staff Anlipam and Sunil Yoseu. If you like a colonial-era feeling hotel with the gentle charm of bygone years, you might consider Clark’s Varanasi. We’re extremely happy we did.
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 17.2.2025
Magnifent stay thx to mrs vandana shoaib and the whole staff the restaurant was very good,wifi as well and good environment Not too far from the ganges river by car. But what a magnificent city of life and death Very friendly girl serving you in the coffee corner where you can have a very good cake and pastry
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 15.2.2025
I recently stayed at The Clarks Varanasi for my friend’s wedding, and it was an unforgettable experience. The venue itself is stunning, and the food was absolutely delicious—definitely a highlight of the event. The room was comfortable, well-maintained, and offered great service throughout my stay. Highly recommend The Clarks for both weddings and stays!
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 15.2.2025
Excellent service and hospitality. Food was amazing and the rooms were giving vintage vibes. We stayed there for 3 days and we didn't find any difficulty in any area of service. Multiple activites and is located in the finest area of Varanasi.
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 14.2.2025
Excellent service We have marriage in our family for 5 days , all services in every functions are really appreciated by Clarks from 1 jan 25 to 5 Jan 25 There food and services given by staff is fabulous We always love to have there services again in future 👍🏻👍🏻
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
3.0/5
Lähetetty 14.2.2025
The hotel rooms look old & in toilet water spills all over when you use shower. The worst experience, post breakfast & if you tell the waiter / staff that you are checking out, they stand next to the table and expect a definite tip & openly ask for the same - never seen such an experience!!!
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
1.0/5
Lähetetty 8.2.2025
They cancelled our booking and did not refund us and sold our rooms to others at higher rates , we had booking for 3 rooms due to uncertainty we had to change our plan so we requested to cancel our booking , they ask our agent to send mail for cancellation and then did not refund as refund was denied we asked them to keep our booing , they even cancellated our booking and sold rooms to others at higher price and they were sold out on that dates , knew as 1 of my related was staying in that hotel on same date and even refund was denied by them , they tricked and cheated us and our agent
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 29.1.2025
Special thanks to Mr. Debesh Pathak ji for his help when my mom was not feeling well. Thanks to Mr. Sonu, Anupam, reception Ms. Vandana and security Ms. Shivani for taking special care of my mom. Keeping aside 2-3 person all are very good. Very nice ambience.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 27.1.2025
We had an auspicious time in Varanasi! Our stay at the Clarks was great. All the staff were great. Room always clean. Anupam was so kind to me and my wife. When she was not feeling well he brought ice cream! Also the young *** who made omelettes was very kind and I enjoyed our conversation. I apologize for forgetting his name. Namaste.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 26.1.2025
We had an incredible experience at The Clarks Varanasi in our Engagement Party. The team went above and beyond to ensure everything was perfect, from the stunning décor to the flawless organization. The food was exceptional, and the service was outstanding throughout the event. All our guests were impressed by the beautiful venue and the attention to detail. Thank you for making our special day truly unforgettable! Highly recommended!
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Liikematkustajat
5.0/5
Ylivertainen
Lähetetty 24.1.2025
Nice charming stay. Stayed for 2 nights. It reminds u old elegant charming hotels which have been modernised. Nice room ( Junior Suite). Excellent staff behaviour who greet u in Corridor etc. Very nice and tasty breakfast as well as dinner. They still give u newspaper which I really liked. Good quality toiletries. On flip side, water leaks down from flower pots on staircase which hotel may look into as it can injur some one by occasional slipping. Overall a very nice and pleasant stay if u what accommodation in that area of city.
Käännä
dob19
Majoittunut 12. 2024
Perhe
1.0/5
Lähetetty 14.1.2025
Worst hotel in the city. Very old decorated rooms. Breakfast is worst. No great choice of food. What they are servicing in breakfast is also of substandard quality. Please do not opt to stay at Clarke Varanasi as I feel that staying at Hotel Clarke is waste of money. The standard of the Hotel even do not matches with 2 star catagory hotel.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback. Please accept my sincere apologies for the less-than-satisfactory experience you had during your stay with us. It is always our endeavor to ensure the highest standards of hospitality, and I regret that we fell short of your expectations. Having reviewed your concerns, I am truly surprised that these issues were not brought to my attention during your stay, particularly since you spent two days with us. From our records, your stay appeared to be going well until an incident on your second evening, when our team was unable to accommodate your request to take away the glass bottles from our restaurant. While we aim to provide alternatives for such requests, it seems there was a lapse in communication due to the circumstances, and for this, we are truly sorry. We understand how this incident could have affected your overall perception of your stay. However, I assure you that our team strives to maintain the quality and standards expected of us. While we acknowledge that there is always room for improvement, we respectfully disagree with the allegations made in your review and believe this situation may have been an isolated incident. We value your feedback as an opportunity for us to grow, and we kindly ask that you give us another chance to demonstrate the level of service we are known for. We remain committed to delivering a delightful experience to all our guests and hope to welcome you back in the future. Warm regards, Sat
Freedom164144
Majoittunut 12. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 10.1.2025
It was my mother's 70 bday and the food and the hospitality was unparalleled. Thanks Anupam for leading the team to make our guest special.....and thanks again. The food was excellent and the venue is as well thanks ..... .. . .................
Käännä
Majoituspaikan vastaus: Thank you for your heartwarming feedback! We are thrilled to know that Anupam and his team made your mother’s 70th birthday celebration truly special. It brings us immense joy to hear that the food, venue, and hospitality met your expectations. We are grateful to have been a part of such a memorable occasion, and your kind words motivate us to continue delivering unparalleled experiences. Looking forward to welcoming you again in the future! Warm regards, Sat