Dwivedi Hotels Hotel Elena

Amazing hotel, good services, and good food along-with good view from room.

The property was a bit difficult to locate at first, as the pathway was meandering through various narrow lanes of varanashi. But on reaching the place, found the property to be quite good. Got a free upgrade of rooms as our booked room was under maintenance. The room was decently sized, well maintained. Bathroom was nice and clean. What stole the show was the Ganga views. The hotel is situated right on the ghat, and you get great views from window as well as the adjacent common balcony. Room service and support staffs were good. Food was decent.

Clean, very friendly and helpful staff. The sunrise view from the hotel balcony and window is just awesome.

View is superb its on bank of gangaji good staff & helpful, only problem is to reach hotel u need to come form the gully . best season to stay is after october

Location - Fabulous located on Darbhanga ghat on the banks of river Ganga. Close to Dashwamedha ghat where the Ganga Aarti happens. Approach - 4 approaches the toughest one being from the Darbhanga Ghat easiest being from Madanpura Hotel - belongs to the Dwivedi Hotels group of 4 hotels. Can’t say much of the other hotels. Room - Saptarshi Suite is the best due to it location facing the Ganga. Small balcony good to stand and view the Ganga Cleanliness- is decent can’t expect much in smaller hotels like this one Reception - Ajay Vicky very proactive and helpful. Food - THE WORST cook with attitude here. Please avoid meals better to eat dry snacks as food is tasteless. Basic breakfast boiled egg bread butter jam toast fruits cornflake and milk served daily. Only Indian items change. Eggs on order aren’t possible and the cook has no clue to make omelette so pls don’t order. Ketchup is poured to make omelette, fried rice and at times the cook cheats on by scrapping boiled egg as omelette. Please change your cook and his attitude. Plug points - please change the same. One can only charge 1 mobile. Only one point near the bed. Other 2 points are at a height so one needs to carry long cables. The kettle given doesn’t reach any other point except one next to the bed. So massive juggling required. Quilt- suggest hotel to go ECO friendly to avoid change of bed sheets/ quilts and towels instead of having torn ones.

Horrendously disappointed We paid for the more expensive suite but were told that hotels/expedia had made a mistake. We were told we had been upgraded but the room was disgusting. Dead flies in the window sill. Doors rotten. Wires hanging out of the walls. We changed room twice none were any better. Given the price this is a total rip-off. The hotel doesn’t care because they don’t rely on repeat business. Personally I would stay further out and walk to the Ghats. The breakfast and Wi-Fi were both adequate