Emerald Resort & Casino

很好的一次入住體驗

The place is warm and homely, a home away from home. The staff is excellent, got the best service ever in a Chalet set up.

Emerald is a great getaway for the weekend, specifically if you have visitors from overseas, as you can show them all the books that make South Africa unique. On the game drive, that you can book through Emerald, you come very close to Eland Springboks, Wikldebeast etc. which was quite amazing. We haven't had such close encounter with the animals at any game drive before. Unfortunatelyunfortunatelyunfortunately we had some issues with bed bugs in one of our bedrooms, reported this to the reception and they instantly tried to sort out the problem immediately. Although this was not the most pleasant experience, the staff really did their best to sort it out, which we really appreciated. It is wonderful that you can go to the aAquadome. The aAquadome is not very spacious, I must say. For younger children it is completely satisfactory though. For our teens we would have wished for more slides and exciting activities inside the Aquadome. We found that the bathrooms in the Aquadome definitely need an upgrade: only one of the toilets doors you could lock, all others were broken. In total we really enjoyed the stay and can recommend it to anyone who's looking for a relaxed getaway.

First night the nearby North West University dorm had rowdy students partying from early afternoon until the early hours of the following morning. Do not book the campsite if you are looking for peace and quiet. The second evening there was an actual full on music festival at the nearby North West University where the ground literally shook until 4am in the morning. All staff were aware of the festival the following morning and when I asked management why they had not at least warned us about this, they denied knowing about it and refused to refund me for the one evening at least. The manager Linzinda Corbett whom I spoke to was very arrogant and showed no compassion to our experience. I do not believe I will be returning anytime in the future thanks.

Booked in for two nights camping expecting a "quiet and relaxing holiday". First night the nearby North West University dorm had rowdy students partying from early afternoon until the early hours of the following morning. Do not book the campsite if you are looking for peace and quiet. The second evening there was an actual full on music festival at the nearby North West University where the ground literally shook until 4am in the morning. All staff were aware of the festival the following morning and when I asked management why they had not at least warned us about this, they denied knowing about it and refused to refund me for the one evening at least. The manager Linzinda Corbett whom I spoke to was very arrogant and showed no compassion to our experience. I do not believe I will be returning anytime in the future thanks.

The resort is clean and satisfying. We really enjoyed ourselves. We also enjoyed playing with the games.

Everything was excellent, except the chalet we were placed in. It was in a very bad state, old furnitures and washed out titles which made the room look extremely dirty.

Originally booked the Chalets as we wanted to be close to the river but on arrival , late afternoon were put off by the loud noise of other patrons and the boom-boom of the large number of taxis, we were ably assisted by Thabo to upgrade to the Hotel. If you want a quiet, romantic weekend the we will suggest that you stay away from the chalets.

A safe haven especially for kids. A shuttle pick up every 30min from reception to the Aquadome. Don't despair if you forgot the salt & pepper, a convenience center is less than 2km away and the Vaal Mall is 10 minutes away. A mini market is at the reception but too expensive. Be sure to pack a flay swatter & insect repellent. The resort needs to do something about the flies. 80% friendly staff. Use the Waze app, it takes you directly to the reception to check-in. The chalets are 2 star with fully equipped kitchen. They are in the process of renovating chalets, be sure to ask for the newly renovated chalet. Would visit again.