Mayan Majesty Boutique Hotel

Llegamos por la tarde a Valladolid y booking nos recomendó este lugar y no se equivocó la atención de Quetzalli y Alejandro sin lugar a dudas marcan la diferencia los alimentos deliciosos, las instalaciones superaron mis expectativas el hotel es ampliamente recomendable gracias

Très bel hôtel avec deux piscines, chambre très très spacieuse, équipée d’un frigo. Bâtiment en cours de construction face au bâtiment principal. Un peu loin du centre de valladolid mais restaurant et supermarché à proximité. Quelque peu dommage que lorsque le petit déjeuner est compris on ne nous propose pas un panier repas quand on part tôt pour les visites des sites, car sur les deux jours nous n’avons pas petit déjeuner !

El lugar es fantástico, buscamos un lugar de último minuto para pasar un fin de semana relajante y sin duda este superó nuestras expectativas, nos encantó el lugar desde la habitación súper espaciosa, el baño, la alberca y el jacuzzi, está a unos minutos caminando del centro y especialmente el personal es muy muy amable, Janet es muy atenta y en nuestro check in fue muy linda en enseñarnos varios lugares que podrían interesarnos del área y dar información súper valiosa , sin duda vamos a regresar en una segunda ocasión!

We were not expecting the neighborhood to look as it did .... Not realy inviting. But once inside the place is very nice. Only breakfast service, no bar or restaurant. A supermarket at 100m where you can buy all you need for a drink at the pool or on the terrace. Wifi was down during our stay. A pitty. Very friendly staff!

Deutsch: Wir waren Ende September 2022 für 3 Nächte im Mayan Majesty Boutique Hotel. Ganz klar 5 Sterne-Bewertung! Die gesamte Anlage ist mit 6 Zimmern "klein aber fein". Es stehen 2 Pools und genügend Liege-/Sitzmöglichkeiten zur Verfügung. Die Zimmer sind echt groß, bequem und gemütlich eingerichtet. Zum Frühstück stehen jeweils 4 täglich wechselnde verschiede Gerichte zur Auswahl, welche man am Vortag an der Rezeption angibt. Alle Gerichte waren sehr lecker. Das Hotel ist ziemlich neu, die Mitarbeiter waren alle freundlich und zuvorkommend. Der "Haupt-Rezeptionist" (wahrscheinlich war dies auch der Inhaber, da sind wir uns nicht ganz sicher) hatte für uns einige Tipps für die Gegend und konnte uns jeden Tag etwas über Yucatan und die Maya-Kultur beibringen. Vor dem Hotel stehen kostenfreie, kameraüberwachte Parkplätze zur Verfügung. Zum Zentrum Valladolids sind es ca. 10 Min. zu Fuß - wir fühlten uns immer sicher, einziger kleiner Negativpunkt an der Stadt: es ist für Fußgänger an manchen Stellen schwierig (schmale/keine Fußwege) und nicht jede Ecke ist gepflegt. Das hat aber natürlich beides nichts mit dem Hotel zu tun. Wir würden immer wieder Gast hier werden. Vielen Dank an das Team des Mayan-Majesty und alles Gute für die Zukunft! English: We stayed at Mayan Majesty Boutique Hotel for 3 nights at the end of September 2022. Clearly 5 star rating! The entire complex is "small but nice" with 6 rooms. There are 2 pools and many of lounging/seating options available. The rooms are really big, comfortable and cozy. For breakfast there are (every day changing) 4 different dishes to choose from, which you specify the day before at the reception. All dishes were very tasty. The hotel is pretty new, the staff were all friendly and accommodating. The main-receptionist (this was probably the owner as well, we are not quite sure) had some tips for us about the area and was able to teach us something about Yucatan and Mayan culture each day. Free, camera-monitored parking is available in front of the hotel. The center of Valladolid is about a 10 min walk - we always felt safe, only small negative point about the town: it is difficult for pedestrians in some places (narrow/no sidewalks) and not every corner is well kept. But of course neither of that has anything to do with the hotel. We would become guests here again and again. Many thanks to the team of the Mayan-Majesty and all the best for the future!

The hotel has a mold problem that caused me health problems immediately after I entered the room: severe allergies and difficulty breathing. I quickly went to reception and informed the receptionist of the problem, but she dismissed my complaint and did nothing. The next morning, after spending a night without being able to sleep or breathe, I reported my problem to the hotel once again. They told me there was nothing they could do, so they forced me to leave the hotel early. After first saying that they would refund me for the night, then they tried to refund only 50% of the night, which was unacceptable as I was forced to leave the hotel due to health issues. The manager, Marco, told me that they would not refund my money, and then he proceeded to act in a discriminatory way: he told me that they never had problems with their European guests, but only with the Mexican ones. He told me that this is why they preferred to rent only to foreigners and not to Mexicans, acting as if Mexicans were somehow below people from other countries. This was very offensive for someone who is married to a Mexican citizen and has lived in this beautiful country for four years. Finally, it is completely untrue that this hotel is 5 stars. In reality, it should be one or two stars. The toilet would not flush, the shower handle fell off onto my foot, and the entire hotel was in a general state of disrepair. It's embarrassing that people could come to this amazing country and think that such a low quality hotel could be rated 5 stars. This was probably the worst and lowest quality hotel I've stayed in, in my four years in Mexico. My wife and I had headaches and respiratory for two to three days after we left the hotel. If you value quality and your health, and stand against racism and discrimination, please don't stay at this hotel.