Zostel Vagamon

Vagamon in itself is quite an offbeat tourist destination in Kerala and visited very less often but it has a lot to offer. Zostel Vagamon is a perfect stay option for solo travellers or even group of friends. They have dorms as well as private rooms. They have this giant hammock which makes this property unique plus there is hidden natural infinity pool and waterfalls just 20 mins trek from the property. The property provides surreal views of surrounding tea plantations and mountains. They have common areas equipped with table tennis, foosball and many other games. The food here was also quite good and reasonably priced. So do save this reel for your next getaway.

We were a little skeptical when we reached there but it was a lovely experience. The location, delicious food, friendly staff, mesmerizing view, and peaceful environment make this location really good. There is a natural waterfall nearby which is really fun to visit as not many people are there. I would recommend good grip shoes when you are exploring the areas nearby. There are also some small leaches (harmless) so just take precautions. The only negative was the narrow road leading to the stay, as we hired a rental car it was a bit tough for us when we were trying to locate the location. Good for singles and couples but not so great for families.

1) Property Manager: let me start with the property manager. a) Gender Bais b) Language Bais c) He sleeps in 8 bed guest's mixed dorm (if zostel website says a bed in 8 bed mixed dorm, it's only in system, actual status is 7 bed) d) He shouts at his staff in front of guests. It's not a fair work culture e) Drinking alcohol infront of guests 2) Staff: Untrained staff a) Nobody knows how to speak with guests b) Nobody wants wears mask/Sanitizer c) When water gets over, Nobody refills it irrespective asking it d) basic hospitality/services will not be met. 3) FOOD: As Vagamon remotely located, food is the basic need a) We ordered a food at 8PM, and got it at 12pm b) Morning breakfast/tea will not be available. They say no breakfast today without intimation (Thanks to Winter vale) c) It takes minimum 1.5hrs, even to serve tea/Maggi d) As food is a basic need, this is unexpectable e) They organized buffet, and cost was 500Rs. Trust me, it didn't even deserve 150rs. Felt like they trying to recover Covid-19 impact through food! APART FROM SERVICE RELATED ISSUES, VAGAMON PROPERTY IS ONE OF THE BEST ZOSTEL PROPERTY WITH REGARD TO INFRASTRUCTURE, LOCATION, IN-HOUSE GAMING ETC.... ALL IT NEEDS IS, A MANAGER TO ENSURE SMOOTH RUNNING OF BUSINESS/SERVICE.