La Vela

各方面都不錯

地段稍偏，不過城市不大，想去的點可步行到達。房間很大，衣櫃很大，設施齊全，衞生整潔，不過奇葩的是床太窄了，寬度才一個單人枕頭，不知老闆是怎麼考慮的。公寓接待是在另一家酒店前台，態度很好。還有不好的一點：房內有一個超大的燃氣熱水器，不知供應幾個房間，反正整夜就沒停歇過，時不時就啟動呼呼燃燒，比較吵。相比當地同類房間價格比較優惠，也不知是不是因為這熱水器。

挺好的，就是床小了點，需要先去另一側check in再回來房間所在門口有點麻煩

Spent a wonderful few days in your apartment, very comfortable, clean and tidy, wifi was great, location is great, I highly recommend it.

大大大大大大大

乾淨衞生價格合理

Foi nos vendido hospedagem com café da manhã e serviço de quarto, nos entregaram um kitnete em um prédio que fica há uns cem metros do hotel, sem nenhum serviço ( pode ser utilizado o café da manhã que é servido no hotel), a limpeza é feita depois de seis diárias, assim como a troca de toalhas e roupas de cama, não tem portaria, num clima de zero graus e com chuva, morro a cima fica difícil o acesso, para obter uma limpeza pagamos à parte! E a tal vista maravilhosa não veio no meu caso! Fiz todas as reclamações, mas não me deram a mínima!

Las instalaciones son muy cómodas, muy buen equipamiento de cocina y vajilla, abundante agua caliente y muy bien calefaccionado. Muy buena la ubicación a 1 cuadra de la calle San Martín la principal y a 4 cuadras del muelle de barcos que hacen la navegación por el Canal de Beagle. Los anfitriones cumplieron lo pactado. Altamente recomendable.

The apartment was okay. The faucets in the shower were hard to set for the right temperature with the hot water. It was too hot or too cold and if one doesn't want to be burned, one has to have a weak flow of water. If I increased the flow the water was scorching hot. The apartments was a studio with a bed, chairs, kitchen, fully loaded with dishes, silverware. The closet space was fine and over all the place was it very clean. It is good for two people. The problem was the communication regarding the check-in process. It was not at the apartments, but on the other side of the street on the rear at the Alto Andino Hotel and to get there one has to walk about 200 feet to the corner, make a left for a 300 feet walk up a steep hill, then make another left for an additional walk of 250 feet. The walk is not a problem, but not with a 50lb duffel bag and a 19lb carry-on. If I had been told about this, I would have asked the Uber driver to take me to the Alto Andino Hotel for check-in and I would have asked the driver to wait for me to take me to the Vela apartments. Instead the Uber driver dropped me at the La Vela apts. and I was outside the apartments with my luggage, knocking at the door waiting and hoping for someone to open the door. I tried to call the number of the La Vela apts. listed on the email reservation, but I got a message from the cell service stating the number was a not working number. After about a half hour waiting, a guest of the apartments that was returning from breakfast told me about the ckeck-in issue, he also stated that he had the same problem. When I complained to the receptionist of the Alto Andino hotel, a guy, he just didn't say anything at all, he didn't even say the reason the phone didn't work. To enter the apartments, one has to key in a code. The next day management changed the code and I was not informed, so I couldn't get in the building. I tried to call the La Vela apts. at the number listed on the paper work I got at the time of check-in the day before, but no one answered the phone!!! I had to walk to the Alto Andino Hotel, I complained to the same guy that checked me in the day before, he just gave me the new combination and said that he was busy checking-in other guests, so he couldn't answer the phone. If one wants to have breakfast, one has to pay an additional $10, and it's at the Alto Andino Hotel. The breakfast was okay. The only problem was that both the coffee and the hot water for the tea were cold.