Mustafa Cappadocia Resort

Buen hotel: Para el caso nuestro, habitación muy amplia con un lindo balcón muy cómoda. Muy buen desayuno y cena. Muy mala la vianda si salís temprano y no desayunas. Bien el personal, sólo una señorita en la recepción se empeñó en hablar y entender español.

Hotel gigantesco con una capienza enorme, preposto ad accogliere pulmann di turisti provenienti da tutto il mondo. Detto questo è un hotel curato e pulito e comodo per raggiungere i principali luoghi di interesse della Cappadocia. Le stanze sono discrete ma niente di memorabile. Colazioni e cene con un' ampia offerta, nessuno po' rimanere insoddisfatto. Io che amo i dolci mi sono tuffata in tinozze di Nutella e interi cabaret di croissant. La sera l' offerta di budini e torte è senza misura.

The hotel is modern but not centrally located. No tourist sites, shops, or restaurants were in walking distance. It is somewhat isolated. Lots of tours stay here based on the number of tour busses in the parking area seen from our hotel room. Hot air balloon ride is the main nearby attraction. Mini-bat and room safe in room. The restaurant is very large and can easily accommodate lots of people. The food items are positioned well. At dinner: Among the 7 hotels we stayed at in Turkey an the past weeks, this was the only restaurant that had very little amount of salad items if you wanted a salad with your meal. There was less fresh fruit than other hotels we visited. Lots of desserts but few were as appealing as other locations. Several hot entrees in the buffet line. Some soups and fresh baked breads. A large selection of items but not as good as the other 6 Turkey hotels for either breakfast or dinner.

Hotel is very outdated. Reception area looks nice but the rooms are not up to the appearance of the common areas. Let me get started with the bathroom: toilet is so close to the shower box that you can easily tilt your head and have a nap. The drain in the shower has a 7 cm hole, one has to be careful not to step in it and break a toe. On my last day, I received an unsolicited wake up call at 5:20am. Fun. #NOT. When I told the receptionist, he said "it wasn't me". By this simple sentence, you can have an idea of the level of service. The curtains in the room. What a joy! They are too narrow and don't cover the window properly. Which does not make a huge difference anyway, as they are semi see-through so blocking the light is not on the menu. Also, you hear all your fellow "neighbors" in the corridor (even if they speak in normal volume). Between the floor and the door there's a gap and the door is quite thin. The soap in the toilet looks radioactive: bright pink at the sink and neon blue in the shower. The type you find in public toilets. Restaurant is huge, so expect crowds and messy food if you are not there at the time is opens. Ah, they have 3 lifts. But good luck trying to go up or down without having to wait at least 5 minutes (when groups arrive or leave it gets even worse). All in all, if they call themselves a 5 star hotel, they should AT LEAST have decent rooms, decent toiletries and a staff that don't say "it wasn't me" when you report an issue.

estuve solo un dia, muy comodo, muy cera del centro para ir caminando, en desayuno muy bueno bastante comepleto. las habitaciones confortables, es un punto principal para que te pasen a buscar para ir al paseo de globo. No tiene servicio de agua gratis por si se termina la botella que te dejan de cortesia, hay que pagar un extra ya sea por calliente o fria

This is a very nice hotel. Well located. I had a nice view from my window. Early in the morning I could see the hot air balloons from my room. Breakfast was very varied and good. The hotel staff was kind and willing to help whenever we needed something.