WoodSpring Suites Columbus Urbancrest

WoodSpring Suites Columbus Urbancrest arvostelua

WoodSpring Suites Columbus Urbancrest

3205 Centerpoint Dr, Urbancrest, Ohio, 43123Näytä hotellin tiedot
WoodSpring Suites Columbus Urbancrest
WoodSpring Suites Columbus UrbancrestWoodSpring Suites Columbus UrbancrestWoodSpring Suites Columbus Urbancrest
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

3.7/5
41 arvostelu
Vahvistetut arvostelut
Sijainti3.7
Mukavuudet3.7
Palvelu3.7
Puhtaus3.7
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(41)
Positiiviset arviot(36)
Arvostelut valokuvien/videon kera(1)
Kielteisiä arvosteluja(5)
Armenda
Majoittunut 8. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 23.9.2024
I like the location of the facility—close to the highway, convenience stores and eating establishments.
Käännä
Majoituspaikan vastaus: We thank you for taking the time to put in a nice review for us and our hotel. We are happy to hear that you enjoyed your stay and we welcome you back at anytime. We take all reviews and shar them with our staff and management team for training and recognition purposes. Thank you again for your business and we wish you safe and happy travels
Verified traveler
Majoittunut 8. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 22.9.2024
Pleasantly surprised! Very cute! I could see staying here for an extended stay. Smelled very good from the time you walk in which is a biggie fur me. Nice and quiet. Would definitely stay again!
Käännä
Majoituspaikan vastaus: We are so happy that we have met your expectations and that you would stay with us again. We appreciate your putting in a review for us and our hotel for we take much pride in our hotel and our valued guests. All reviews are shared with staffing and management for training and recognition purposes. Thank you again for your business and we wish you future happy and safe travels.
Cynitha
Majoittunut 8. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 11.9.2024
Ray is the best The Manager Ray was the best. They really care for thier guest and make sure you are safe.
Käännä
Majoituspaikan vastaus: We thank you for taking the time to put in a nice review for us. We are happy that we have met your expectations. Thank you for the kind words of our management team as well for yes, they do make sure our guests are happy and safe. We appreciate you and thank you for your business.
kelly a
Majoittunut 7. 2022
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 24.8.2022
Honest review First, I was grateful to Dave for allowing me to check in early. I was able to frwhwn yo before having to go to work. Easy access off/on highway. Although it is suitable for long stays, there was nothing in the room but the fridge, microwave, and stove top. There was free coffee in the lobby but no coffee pot in the room. Everything else needed to operate a kitchen; untensils, pots, bowl, was extra. You had to ask for it and possibly there was a fee. I manage without. Fortunately, the hotel was next door to Sheetz which I visited every day for their 99 cent coffee special. I grabbed snacks and even ordered food to go. The hotel was clean, and I must say, very secure. Your hotel key was needed all the time. I personally booked for the laundry service on premise. Traveling weekly, I need to keep up. Overall staff was friendly, area was safe, and the room was comfortable. My biggest disappointment was that there was no blow dryer.
Käännä
Majoituspaikan vastaus: Thank you Kelly for taking the time to leave a review for our hotel. We appreciate your business and hope to see you in the future. If there are any extra amenities you would like for any future visit please let us know and we will accommodate you the best we can. Again thanks for the review and we look forward to seeing you again!
Kim
Majoittunut 2. 2024
Muu
3.0/5
Lähetetty 30.3.2024
Simple rooms It was fine,, same price as others, but no ice or coffee in rooms, no lights near bed. Would stay again
Käännä
Majoituspaikan vastaus: Thank you for taking the time to leave us a review Kim. We appreciate your feedback and we apologize for not exceeding your expectations! Although we don't have coffee in guest rooms we do have a coffee bar for guests in our lobby available 24/7 and each guest room has ice trays in the freezer for their convenience. We hope to see you in the future and will better accommodate your experience with us. Thank you and safe travels!
Verified traveler
Majoittunut 7. 2022
Liikematkustajat
1.0/5
Lähetetty 5.8.2022
Bad Stay This hotel has cockroaches. I left after two days and was supposed to stay a month. Bugs were coming out of the walls. On the floor, counters, and tables. Even in the bathroom. Told the hotel they had a cockroach infestation and they lied and said they don’t have bugs but they do. I even changed rooms twice, stayed in one room a night then another room and still found more cockroaches in the room. Pictures are attached of the cockroaches I killed in the room.
Käännä
Caleb
Majoittunut 9. 2022
Muu
2.0/5
Lähetetty 3.10.2022
Prevalent Smoke Smell Smelled of smoke everywhere. Elevators, hallways, my room’s bathroom (in a non-smoking room) - everything just reeked. Other than the smell, it was okay. But it’s hard to look past.
Käännä
Majoituspaikan vastaus: I apologize that we did not meet you expectations due to the smoke smell. We try and do our best to keep the smell to a minimum due to us being a smoking hotel. We will keep trying and doing our best for our guests now and for the ones to come. We wish you the best travels and thank you again for staying with us.l
Maggie
Majoittunut 1. 2023
Liikematkustajat
3.0/5
Lähetetty 7.2.2023
Staff was the best thing about this hotel Front staff was amazing and informative. Room was clean. Could use a new mattress but not awful. Normally a fairly heavy sleeper. I heard everything all night. From the loudest walker above me, semi truck running in the parking lot, to what sounded like construction at 4am.
Käännä
Majoituspaikan vastaus: We thank you for your feedback and we apologize for any inconveniences that you did occur. We will take this review and learn and grow from it. We wish you the best and safest travels.
mark
Majoittunut 7. 2023
Muu
2.0/5
Lähetetty 7.8.2023
Not up to standards I was disappointed. I arrived a 10pm and was first told that I had cancelled my reservation. (I had not) Then that they couldn't find my reservation and then they had been overbooked. Eventually I was given a room and billed correctly. I made it to the room and found a greasy/dirt table, bugs in the sink and bathtub and a threadbare blanket/comforter on each of the beds. I made the best of it by using a washcloth to clean the chairs and table, ran hot water in the sink and tub and went to bed wearing and sweatpants and sweatshirt.
Käännä
Majoituspaikan vastaus: I apologize for the inconvenience and the issues that you occured while here at our hotel. We strive to make sure our hotel is clean and safe for our guests and apparently we failed to do so. We will make sure this is addressed with my staff and taken care of in the future. We welcome you back to give us another change to earn your respectible business. Our hotel was overbooked and the staff did a good job on getting your reservation reinstated and granted but we failed to check the cleanliness of the room. Please except our deepest apologies.
Gary
Majoittunut 8. 2022
Muu
3.0/5
Lähetetty 10.9.2022
Simple Furnishings in a Convient Location Short stay as an overnight stop. Room and furnishings were bare-boned but adequate. I had a good night’s rest.
Käännä
Majoituspaikan vastaus: Thank you for putting a review for our hotel. We take our reviews to our staff for learning/teaching tools to better our hotel for our guests. We apologize that we did not meet you total expectations. We welcome you back to give us another chance in the future.
David
Majoittunut 7. 2022
Muu
4.0/5
Erittäin hyvä
Lähetetty 7.8.2022
Nice hotel Very helpful staff. No issues at all
Käännä
Majoituspaikan vastaus: Thank you for taking the time to leave a review. We appreciate it and hope to see you again!
Raymond
Majoittunut 5. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 12.6.2024
Short Stay Great place, great location. Sheetz just a 10 second walk. Friendly staff. Will stay there again.
Käännä
Majoituspaikan vastaus: We want to thank you for staying here with us for we appreciate your business. We are glad that we have met your expectations and that you would stay here again. We take all reviews and use those as training tools with our staffing to ensure that we meet all expectations of all of our valued guests. We wish you the best travels in your future.
Raul
Majoittunut 6. 2024
Perhe
1.0/5
Lähetetty 1.7.2024
The elevator smell to **** a lot, Is no good!
Käännä
Majoituspaikan vastaus: Thank you for taking the time to leave us a review. Let me apologize for your experience during your recent stay. We take great pride in our hotel and making sure we keep it clean and comfortable for all of our guests. Safe travels and we hope that you return in the future to give us another try to make your experience better!
Danny
Majoittunut 5. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 17.6.2024
Very close to 270 lots of things close by. Good HVAC Bed was uncomfortable Ice only on first floor
Käännä
Majoituspaikan vastaus: We thank you for sending us a review about your stay and apologize that your bed was uncomfortable. We will see to this that we take care of this issue going forward by replacement of the mattress. Pertaining to the ice all of our suites have ice trays in the freezer for our guests to use. We do not have any ice machine for this purpose for we are an extended stay hotel and guests stay week(s) at a time. However; our hotel does offer complimentary ice from our staff/back room freezer for folks that are staying a day or two and needs ice. I am not sure if this is what you are speaking about in your review, if not I would like for you to call me so i can get perspective on this issue. We take all our reviews and share for training purposes so we can assure our guest needs are met. Thank you again and we wish you safe and happy travels.
Katlynn
Majoittunut 5. 2024
Muu
3.0/5
Lähetetty 10.6.2024
The check in person when we called was very nice about late check in and our reservation, check in was good. Unfortunately we did find a couple cockroaches in the room. We had people with kids above us who were very loud, when we called the front desk they were going to ask them to quiet down, which they did not for about another hour. That ended up being 1am..there was nobody at check out to make aware of these situations either.. convenient if you have a pet.
Käännä
Majoituspaikan vastaus: We want to thank you for your business and we wish you had a better experience. We apologize for the issues that you had during your stay. Our staff is usually on top of all situations such as these. We hope you will come back and give us another try to earn your business and for you to have the experience you and we expect. We share all reviews with staffing for training purposes to ensure this does not happen. Thank you for the review and we will take the appropriate measures to see that this is taken care of. We wish you the best and safest travels.