TUI BLUE The Haven Ipoh

Recommended for family trip.. Good

Dusty room, a lot of dust mite. Staff rude , shouting at me.

Excellent place with super friendly and helpful staff.

This property is nestle away from the main city area of Ipoh. As the name suggests, it's a resort after all so peace and serenity is to be expected. Accommodation wise, the hotel is more of a service apartment with 3 towers than your typical hotel. Ideal for weekend getaways and to escape the hustle and bustle of city life.

The location and the service is amazing

Firstly, quite dissapointed because we were allocated at Block C and the room was different from the pics provided when booking (no fantastic view, no bathtub like shown in the booking). Plus our room facing the city and there's "birds" loitering ard the balcony. There are 3 blocks and the block C given to us itself quite empty and scary too. When we walk ard the hotel area at night can see only few units are occupied. Even the atmosphere at Block C were eerie luckily no ghost of cos if not we would check out immediately. We dont even dare open the curtains cos too eerie after knowing not many occupants/guests at Block C. My husband told me he actually asked to upgrade room to Block A few days before we check in, but was informed no vacancy at Block A. But when we check in, we asked to change to Block A but was informed need to top up rm250 per night because Block A. So conflicting of information. Plus, they should just fill up visitors to Block A or B, so it wont be too scary. Secondly, the toilet bowls are not that clean with yellow stains. Although, we were surprised with the "birthday" bed decoration and "birthday cake", the atmosphere at Block C is eerie itself. Definitely not coming back.