Majoituspaikan vastaus: Dear Jinxiaomiaoailvyou, Thank you for sharing your experience! It sounds like you enjoyed your stay overall. The spacious and comfortable room, along with the convenience of having two restaurants upstairs (one Korean and one Chinese) and a nearby convenience store, certainly adds to the appeal. However, I'm sorry to hear that you found the shower in the bathroom uncomfortable. Your feedback is valuable, and we'll make sure to address this issue to enhance the overall experience for our guests. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management.
ursgal
Majoittunut 7. 2023
Liikematkustajat
32 arvostelu
3.7/5
Lähetetty 5.9.2023
這段時間住的客人較少,早餐還需要提升啊
Käännä
Majoituspaikan vastaus: Dear Ursgal,Thank you for sharing your feedback with us. We appreciate your kind words about your stay, and we're delighted to hear that you had a positive experience overall.We also want to acknowledge your feedback about breakfast. We see this as an opportunity to enhance our breakfast offerings to better meet your expectations and those of our valued guests.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for an even more enjoyable experience.Sincerely,Hotel Management
Wunier🍒Unuruu🍒
Majoittunut 7. 2023
Liikematkustajat
45 arvostelu
2.0/5
Lähetetty 21.8.2023
環境:不太好
設施:很普通
Käännä
Majoituspaikan vastaus: Dear,Thank you for taking the time to review your recent stay at our hotel. Your feedback is valuable to us.We're sorry to hear that you found the environment not up to your expectations and our facilities to be ordinary. We take guest satisfaction seriously, and your comments highlight areas where we can make improvements.To better address your concerns and gain more insight into your experience, we kindly encourage you to contact us directly. Our team is dedicated to ensuring our guests have a comfortable and enjoyable stay, and we would like the opportunity to address any specific issues you encountered.Sincerely,Hotel Management.
Sek Muk Simon
Majoittunut 7. 2023
Muu
2.0/5
Lähetetty 9.8.2023
poor stay in transit
I have stayed in hotels of many countries, this one is among the worst. Said to be 4star, but less than 3 star. Staff are ok, but spoke almost no english --- and they called it "international". Toilet smelled, room small, TV not working. ********** shld review its ranking.
Käännä
Majoituspaikan vastaus: Dear Sek Muk Simon,Thank you for sharing your experience with us. We apologize that your recent stay did not meet your expectations. Your feedback is important, and we're sorry for any inconvenience you faced with the room conditions and services. We're taking your comments seriously to improve our guest experience. Please contact us directly to further investigate your stay with us.Sincerely,Hotel Management.
Vieraskäyttäjä
Majoittunut 10. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 21.11.2023
좋아요 편안하고 즐거운 숙소기역이남네요 시설도 깨끗하고 직원분들도 친절하게 대해주셨습니다 사장님 한국어 실력에 놀라고 왔네요 도움도 많이받고 이야기도 많이하고 즐겁게 여행 했습니다 몽골여행 처음이었지만 즐거웠습니다 호텔옆 편의점 있어서 맛난거도먹고 조식도 맛나게 먹었습니다 몇일더 있고 싶었지만 아쉽게도 여행일정이 빠듯해서 다음에 또가고싶어지네요 몽골여행가면 또 들리겠습니다
Käännä
Nina
Majoittunut 6. 2023
Muu
3.0/5
Lähetetty 19.7.2023
Overall affordable stay near city center - a 25min walk to Black Market and other points of interest. The staff speak VERY LIMITED English so communication was not the easiest. The facilities are a bit worn - on the first night there was a leak from my ceiling AC and bits of the ceiling fell. The hotel gave me a new room right away, but the new room had missing amenities like towels and soap and the running water was yellow (likely due to pipe rusting). The door was also not fully functional and took a special angle to close and lock properly. The hotel also does not have laundry service like it advertised. I didn’t see another person staying there during my two nights, so I’m curious how the hotel is doing overall. Still, the basics were all good.
Käännä
Majoituspaikan vastaus: Dear Nina,Thank you for taking the time to share your experience with us. We apologize for the inconveniences you faced during your stay. Your feedback is valuable to us, and we are actively addressing the issues mentioned to improve our services.We are sorry for the maintenance problems you encountered, and our team is already working on fixing them to ensure a comfortable stay for future guests. Our property was newly opened for business in year 2022.As for the missing amenities and water quality, we will thoroughly investigate and rectify the situation to avoid any recurrence. Our guests' comfort is of utmost importance to us, and we regret that the laundry service was not available as advertised.We appreciate your acknowledgment of the good aspects of your stay, and we assure you that we are committed to enhancing the overall experience for all our guests. We hope to have the opportunity to welcome you back and provide you with an improved stay in the future.Thank you once again for your feedback.Sincerely,Hotel Management