Vieraskäyttäjä
19. heinäkuuta 2025
Convenient location, nice lake view & lush green lawns are the key features of this property. Added to this are the warmth & courtesies of hotel staff. I would specially mention Chef Lakshman who went out of the way to take care of our gluten - free diet needs, creating dishes & snacks which did not even feature in their regular menu. The servers, Shahbaz & Kuldeep, were ever smiling & eager to make our dining experiences as memorable as possible. Our overall stay experience with them, I'd say, was NOT BAD ! Now, for some dampeners to our experience - the slow room service, ineffective exhaust system of the washrooms (the bad odour would linger on & on till we had to call for room freshner sprays !), lack of proper lighting in the washroom (we did expect a light over the mirror for a convenient viewing while shaving, makeup, etc.) as well as lack of drawers / additional shelf at the wash basin to accommodate the hand towels, the dental / shaving kit packets and other small accessories like body lotion bottle, etc. All these items always lay cluttered around the wash basin. I would also insist upon the management to upgrade their in-room TVs to smart ones. Currently, these were only available in suites. We had to watch our favourites on our personal laptops. Dear Management Team - we have been to your properties in Goa, Delhi & Chandigarh and have had excellent stay experiences. No doubt yours is a heritage property converted into a hotel, but that does'nt mean that such a property cannot have even basic amenities inside the room (as I've described above) I do hope you will take note of these suggestions & lead to a comfortable stay for future travellers !
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