Turban Valley View Resort and Spa, Udaipur

The experience at this property was disappointing and far below expectations. Upon arrival, we had booked four rooms, but all of them were in poor condition and clearly in need of maintenance. The staff were mopping the floor while wearing dirty shoes, leaving more dirt behind—so much so that I had to mop the floor myself. The bathroom was in an unacceptable state, with blocked drains and no shower curtain, causing water to splash onto the commode, making it unusable. Adding to the discomfort, the road-facing rooms had no access to fresh air, and with a split AC system, the ventilation was terrible. Staying in a room without fresh air for three days was extremely unpleasant and unacceptable. Initially, the staff were unresponsive, but they eventually began addressing our concerns, which I appreciate. However, given the price we paid, the quality of service and accommodations were not up to par. The photos of the property are misleading and do not reflect the reality of its condition. The food was average at best, adding to an overall underwhelming stay.

It is a below average filthy C grade hotel not a resort on a highway, rooms are utterly filthy, we were tricked by the Event Management company who hosted our big alumni meet ! Filthy stinky rooms with dirty linens, no towels, smelly bathroom, no parking for cars. I had to plead and pay 200 Rs bribe to the housekeeper to change our bed linens and put clean towels!!! Front desk is always unavailable whenever you call them, super corrupt and lethargic staff! They didn’t deliver “anything “ as promised and when our group of 150 people complained about poor quality of services, they accepted the service deficiencies and agreed to reduce the charges , but when entire group checked out except my family…… they held us hostage and demanded us to pay 50, 000 Rs to let us go , imagine 5 super misbehaving abusing staff surrounded us and forcefully held us hostage!!! We had to pay 50,000 Rs ( which they initially agreed to reduce as part of their service deficiencies)! Traumatized we left this filthy hotel, and none of us are ever going to come back to Turban Valley!

A wonderful vibe View was excellent hospitality was nice Disha and vibhu coordinate with us very well We enjoyed our meal Breathtaking views gym pool Everything was good They also have amazing disco Thankyou for wonderful stay Thanku very much