The Shakti Vilas by Trulyy

Very warm staff. The property was extremely beautiful especially the environment around. The housekeeping staff were extremely helpful and Mr pintu and Mr dilkhush took care of all our needs and delivered excellent service serving all our needs

We had worst and most terrible experience during our stay. Unhygienic and poor quality of room, refrigerator and air conditioner not worked properly, unprofessional and untrained staff, we wondered even General Manager not able to resolve any concern..seems to be very helpless. Room service as slow as possible, I believe it's kind of first resort that can't provide the Paneer, Pizza, bathroom towel, toilteries etc. we booked the Luxury room with balcony but the voucher we received mentioned Deluxe roomNo welcome drink at arrival, reception manager not able to add the bills, billing process is very poor... There is lot more to say...! We surprised to know that similar experience had by other people also who stays here during our stay.

Worst service worst holi celebration event

Our stay was good but list of food is limited, they should improve it. When we reached there no body is there for receive us . They should also work on staff management

Excellent , nice food. Beautiful place to chill.

From the moment we arrived at Shakti Villas, it was evident that this was no ordinary hotel stay. Nestled in the picturesque city of Udaipur, known as the City of Lakes, Shakti Villas delivered an experience that transcended our expectations in every conceivable way. Arrival and First Impressions The first touchpoint of any hotel stay is the reception, and the staff at Shakti Villas set the tone for our visit right from the beginning. The warm smiles and genuine welcome we received upon check-in were not just gestures of professionalism but expressions of a deeper commitment to guest satisfaction. Unlike the mechanical greetings often encountered in larger chains, the reception staff here made us feel as if we were visiting family or close friends. Despite the hotel’s 50-room capacity, we were the only guests on one of the nights during our stay, yet the staff went above and beyond to ensure we felt valued and cared for. This level of dedication is a testament to the ethos of the establishment. Accommodation and Room Service Our room was immaculate, tastefully designed, and thoughtfully equipped with amenities that prioritized both comfort and functionality. Every request we made—whether it was extra pillows, specific room settings, or a late-night cup of tea—was met with a readiness that is rare even in top-tier luxury hotels. The housekeeping team deserves special mention for their meticulous attention to detail. The linens were fresh and crisp, the room was spotless, and every corner seemed to radiate a sense of homeliness. It was evident that the staff took pride in their work, a trait that further enhanced our stay. Dining: A Culinary Masterpiece One of the standout features of our stay was undoubtedly the food. Shakti Villas boasts a culinary team that could rival the best chefs in any 5-star hotel. Each dish we tried was a masterpiece, prepared with the finest ingredients that mirrored the quality of home-cooked meals. The dining experience was not just about taste but also about the authenticity and love infused into every meal. Whether it was a traditional Rajasthani dish or an international delicacy, the flavors were balanced to perfection, and the presentation was impeccable. The restaurant staff, much like the rest of the team, were attentive and genuinely invested in ensuring we had a memorable dining experience. Service: The Human Touch What truly sets Shakti Villas apart from other hotels, including many 5-star properties, is the human touch that permeates every interaction. The staff went beyond fulfilling requests; they anticipated needs and responded with warmth and care that felt deeply personal. Even on a night when we were the only guests, there was no hint of diminished service. Instead, the team ensured that we felt as cherished and prioritized as if the hotel had been fully occupied. This level of dedication is a rare gem in the hospitality industry and speaks volumes about the values upheld by the management and staff at Shakti Villas. Facilities and Ambience The hotel’s architecture and decor seamlessly blend modern comforts with the traditional charm of Udaipur. The serene ambience, coupled with the property’s meticulous upkeep, created a perfect setting for relaxation and rejuvenation. The common areas were inviting, offering spaces for both solitude and socializing. The management’s attention to detail was evident in every corner, from the pristine poolside to the cozy lounge areas. Reflection: Beyond Star Ratings Having stayed in hotels of all star ratings throughout my life, I can confidently say that Shakti Villas has redefined my understanding of luxury and hospitality. This is not just about material comforts or lavish facilities; it is about the warmth, care, and human connection that no star rating can quantify. The staff at Shakti Villas embody the true spirit of hospitality. They do not merely serve their guests; they embrace them, making each interaction memorable and meaningful. Final ……