Parallel Hotel Udaipur, A Member of Radisson Indiv

From the moment I walked in, Dipika at the front desk made me feel like I wasn’t welcome. I had requested connecting rooms, but instead of trying to help or even pretending to care, she just said they weren’t available and moved on. No alternatives, no effort—nothing. It didn’t get any better at check-out. She told me to wait in the lobby while housekeeping checked the room, so I waited. A few minutes later, the bellman brought my luggage. I asked Dipika if everything was good, and without even looking at me, she just said “yes” in the rudest tone imaginable. I’ve stayed at plenty of hotels in India, and Indian hospitality is usually amazing. But this? This was by far the worst experience I’ve ever had. If this is the kind of service Radisson allows, they need to seriously rethink who they put at the front desk. Dipika is not fit to represent your brand.

Over all the location, amenities, and services are good, but the breakfast was horrible..... As per the amenities I was astonished by looking at the breakfast menu. They don't even have eggs in the morning and for parantha, poori and other things if we order then only they will prepare. They are required to prepare a good menu for breakfast.

It is not a 5 star as mentioned location was good. We had booked a 3 days stay with advance payment but still everyday there was a call from reception staff to check out it was very insulting they had no coordination among themselves and we had to answer all the people at reception individually water in room was of worst company. On tv they had only 5 news channels

The Hotel is advertised as a 5 star hotel. In my opinion it is a nice hotel no doubt about that, however, at best it would be a 3 star. One of the biggest disappointment was that it is a completely vegetarian hotel/restaurant. Now there is nothing wrong with that, but had it been well advertised we would have chosen a different hotel. Service was good, Staff was excellent, the room sizes were good, Laundry service was good, Buffet breakfast had very limited choices and seemed overpriced. Lounge is not staffed nor stocked. It is in a residential area so it is quiet which makes it quite a distance from most attractions.

Great location, Helpful staff

Amazing stay. The hotel, staff and location was perfect. Highly recommended. The breakfast was best. And the staff was very helpful