"We chose this hotel for a one-night stay en route to Italy. It's located right at the foot of the mountains, with a great view from the window. Dinner was delicious, and the wine list was excellent. Breakfast was included. The bed linen was crisp and white. The breakfast was excellent. There are saunas, but it's a shame there's no pool."

"Overall this is a very good hotel located right next to the skiing gondola making it easily possible to ski back to the hotel with only a 2 minute walk to the gondola in the morning as the bridge for the mountain stream and car park is in the way. The bedrooms are of a large size including a sofa, table & chairs, writing table and plenty of wardrobe storage. The rooms are kept well cleaned. The sauna/spa area is not as good as other 4 star hotels in the valley and wine prices at dinner are high. The staff are friendly & work well together. A 6 course meal taking 45 minutes on average to be served. Having stayed at 6 hotels mostly 4 star in the Zillertal valley it's difficult to find fault with them in general."

"A Disappointing Experience – Not a True 4-Star Hotel We highly recommend doing thorough research before booking this hotel. Unfortunately, our stay did not live up to the expectations set by the website or the hotel's advertised 4-star status. 1) Location: The hotel is located on a busy road, with heavy traffic from large buses and ski-related car congestion heading towards the main ski lift. Many of the rooms face this road, meaning you can expect traffic noise. This is especially concerning if you have children, as the front of the hotel opens directly onto a busy country road. The image on the hotel’s website, showing a peaceful scene, is misleading—it was taken from the back of the hotel, not the front, which actually reveals a parking lot and a bustling road. Furthermore, the ski lifts are not easily accessible from the hotel. The drive to the lift takes around 10-20 minutes, depending on traffic, or you can rely on the hotel shuttle. It is not within walking distance, so don’t expect a quick walk to the slopes. On the plus side, if you enjoy walking or cross-country skiing, the location is ideal, as there’s a trail behind the hotel. 2) Food: As frequent visitors to Austrian hotels, we have come to expect high-quality food, especially when staying at a 4-star property. Unfortunately, this was not the case here. The food quality was disappointing: Cooked items were often overdone, such as ribs that were severely burnt. Salad ingredients appeared stale, and there was a noticeable recycling of old food. While the dinner service seemed to have gourmet aspirations, it was more akin to a basic cafeteria, with poorly prepared dishes, outdated ice cream, and subpar meat. On some nights, certain family members opted to skip dinner altogether. The food quality here is far from what you would expect from a 4-star establishment. In fact, we joked about nominating the restaurant for a "Gordon Ramsay intervention"—it truly needs a major overhaul. 3) Service: Service at the hotel was another letdown. The front desk staff was consistently unfriendly, especially when we needed help with simple requests, such as arranging transportation or organizing activities. This was particularly frustrating when traveling with kids, as daily plans often change and assistance is crucial. The hotel does seem to cater to regular guests, many of whom appear to have a close relationship with the owners and staff. This may create a more welcoming atmosphere for German-speaking guests or those from the region (Austria, Switzerland, Germany), but for international visitors, the service was lacking. Additionally, for those coming from tea-drinking countries (which is the majority of the world), be aware that the hotel restricts access to hot water and tea service during certain hours. This policy forces guests to buy drinks from the hotel, which, while a commercial strategy, feels quite inhospitable. In our experience, we have never encountered such penny"

"Parhaat hotellikokemukset maailmassa! Olemme jo käyneet perheemme kanssa monia maita maailmassa, olemme pysyneet hiljaa muutamassa hotellissa, mutta on vain yksi hotelli, johon me menemme joka vuosi uudelleen ja se on Alpenhof in Hintertux! Hyvä paikka, hyvä palvelu, paras ruoka!"

"Huhtikuun 23. päivänä 2025 olin perheeni kanssa Jakober Hotel Tuxissa ja minulla oli ihana kokemus. Hotellin sijainti ei ollut aivan keskellä tai lähellä hiihtoradat todellisuudessa Se oli 10 minuutin ajomatkan, mutta Hotelli oli erittäin mukavia viinaa, hotelli on myös lähellä mukavaa raidea, joka kulkee pitkin puhdas ja hämmästyttävä joki monia mukavia paikkoja Ensin minulla oli vaikutelma, että hotelli oli alihenkilöstö, mutta sitten tajusin, että nainen, joka johti hotelli oli hyvin ystävällinen ja ammattimainen, joten hän teki kokemusta jopa Better.Hotellilla oli myös hiihtohuonepalvelu, joka Ei ollut paras, mutta se oli mukava ja vieressä oli ping pong pöytä ja kylpyhuone, jotka ovat ihania palveluja ja olen iloinen, että hotelli tarjosi heille.Huone toisaalta ei ollut niin mukava Koska se oli todella vanha tyyli, joten se oli kuin Pieni Huoneisto, jossa on kaksi isoa ja mukavaa makuuhuonetta kylpyhuoneita samalla kun on myös keittiö; kaikki oli puhdas ja hyvin ylläpidetty. Lopulta meillä oli todella hyvä kokemus, joten ehdotan tätä hotellia kaikille vieraileville Backtux jäätelö."

"hyvin"

"Täytti ja ylitti odotuksemme, kaunis sijainti ja maisema, kaunis majoitus kaikki voisi tarvita rentouttavaa oleskelua. Hotellihenkilöstö erittäin ystävällinen ja majoitus jopa yllätys kakku syntymäpäivääni. ............"

"Erittäin ystävällinen henkilökunta. Rauhallinen ja tilava huone. Hyvä suksihuone ja mononkuivaimet. Bussipysäkki molempiin suuntiin laakso aivan hotellin lähellä."

"Suuri hotelli"