Aktiv- & Wellnesshotel Bergfried

Met and exceeded our expectations, beautiful location and scenery, beautiful accommodation with all one could need for a relaxing stay. Hotel staff very friendly and accommodating even got a surprise cake for my birthday. ............

Cela fait le 4ème hiver que nous séjournons une semaine pour le ski alpin. La famille Stock se plie vraiment en 4 pour vous satisfaire. La qualité des chambres (Lifestyle suite 3) est toujours impeccable et le restaurant reste d'un excellent niveau. Il est peut-être un peu victime de son succès car même en janvier l'hôtel atteint des taux de remplissage de 80 %. L'hôtel va fermer d'avril à décembre 2018 pour rénovation de sa cuisine, salle à manger et wellness spa. Vivement 2019 !

Отель целиком и полностью оправдывает все опубликованные о нем отзывы! Все безупречно до мелочей! Главное нет излишней напыщенности... Еда- восторг! Неделя обжорства... Отдельное восхищение персоналом- они ИСКРЕННЕ рады Вам, внимательны и нет натянутых улыбок... Сюда действительно хочется вернуться!!!

Een grote teleurstelling !! Ik had een dagje spa geboekt en mij werd verteld via de e-mail dat alles vanaf 11:00 open was. Dat kwam goed uit, want mijn behandeling was om 10:00 en ik moest om 14:00 mijn dochter ophalen. Kom ik uit mijn behandeling is 70% van de faciliteiten in de wellness nog dicht en die gingen pas om 14:00 open. Totaal verkeerd ingelicht terwijl ik in de mail expliciet had gevraagd of alles om 11:00 dan open is. Om teleurstellingen te voorkomen, maar helaas was dat het geval. Ik kreeg bij de balie wel mijn geld terug, maar erg hartelijk ging het helaas niet ! Nooit meer

One off the best resorts in the area . Good location , well organized facilities for skiers , very clean and super rooms . Private car indoor parking friendly staff. Buffet - a la carte Restaurant well decorated with all day menu es selections although menu options should be improved . Spa areas good enough but closing time at 20 : 00 is early especially when the hotel is full .

Our stay here has almost spanned ten days (we leave in two days). We don’t see snow in Western Australia so our mouths were wide open at the abundance of snow and arriving on 6 December, it was beginning to feel a lot like Christmas 🎄 We were collected from the train station by France who was super friendly and give us some local advice. This family ran hotel is superb! Every inch of the hotel is so well thought out and in all honesty, if we were not skiing each day, the hotel alone would offer so much to do. We felt guilty leaving this beautiful place to hit the piste. The staff are all super helpful. No request is too much. So sorry for not remembering all of the names but just a few to mention here: Hannah, Anna, Alexis, Bianca, Johann, Isobela, Patrick, Jonathan, Doriana (sorry if misspelt) and the driver who give us our complimentary trip to the slopes each day! 😊 During our stay we have only had very minor feedback to give directly to the hotel. Nothing to spoil the stay but very minor detail that may put the icing on the cake for some staying guests. It does not reduce the five star review hence our feedback will be directly to hotel and not on here as it may not impact most and would be unfair given the efforts they go to, to make this place as close to perfection as possible. Our 11 and 12 year old said “this place feels like we have landed in heaven.” We have previously stayed in fabulous places so our standards are very high. The Bergfried hotel has met and exceeded our expectations. Some guests were on their eighth stay. That is testament to the standards of this hotel. There is so much we could say about this place but we loved the surprise element of discovering all this hotel had to offer and would hate to take that away from any future guests. Thank you for our wonderful and memorable stay so far. We are not looking forward to checking out 😢