The Lanes Hotel

The Lanes Hotel arvostelua

The Lanes Hotel

Lot No 9003, Simpang 14, Pekan, Tutong, TA1141, Brunei DarussalamNäytä hotellin tiedot
The Lanes Hotel
The Lanes HotelThe Lanes HotelThe Lanes Hotel
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

3.9/5
Hyvä
15 arvostelu
Vahvistetut arvostelut
Sijainti3.9
Mukavuudet3.9
Palvelu3.9
Puhtaus3.9
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(15)
Positiiviset arviot(14)
Arvostelut valokuvien/videon kera(1)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Superior-huone, 1 Queen Size -vuode
Majoittunut 4. 2024
Liikematkustajat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 26.6.2024
很好,非常舒服
Käännä
Vieraskäyttäjä
Superior-huone, 1 Queen Size -vuode
Majoittunut 4. 2024
Perhe
16 arvostelu
3.2/5
Lähetetty 5.5.2024
difficult to get taxi from dart
Käännä
BAK LIONG
Superior-huone, 1 Queen Size -vuode
Majoittunut 2. 2024
Liikematkustajat
69 arvostelu
2.7/5
Lähetetty 18.3.2024
Get a wall mounted console table/workdesk in the room. Breakfast is simple but overall is good.
Käännä
BAK LIONG
Superior-huone, 1 Queen Size -vuode
Majoittunut 11. 2023
Liikematkustajat
69 arvostelu
3.2/5
Lähetetty 7.1.2024
Request for a table and hotel staff provide it to me. Not many choices for breakfast but overall is good.
Käännä
robert
Majoittunut 9. 2022
Muu
4.0/5
Erittäin hyvä
Lähetetty 13.10.2022
Only hotel in Town Nice hotel in centre of town, not very busy. Staff helpful but could not take security deposit of $50 on credit card.....insisted on cash but waived fee when I protested. Limited menu - same for both lunch and dinner - staff helpful and available but not very pro-active.
Käännä
Majoituspaikan vastaus: Dear Mr Robert,Thank you for your honest feedback. We are sorry to hear about your unpleasant experience during your stay. We will investigate this matter immediately and we are deeply sorry for the inconveniences caused.Till then, take care!Best Regards,The Lanes Hotel Team
Vieraskäyttäjä
Majoittunut 12. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 25.1.2024
Excellent service and receptionist were super friendly! Pool with a view of Tutong River - had a morning swim. Super relax. A nice getaway for 1 night stay. Sunset at the beach is only 6 minutes away from the hotel via car. A lot of eateries nearby the hotel.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 25.1.2024
I had a very nice time from the room being spotless , to the lovely breakfast buffet and not to mention the pool side view that was to die for. All the staff were so friendly and were so helpful. I will definitely be coming back again sometime soon.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 25.1.2024
It was a very relaxing stay with a beautiful view of Sungai Tutong! The Deluxe Suite was lovely and cozy. The hotel staff were also very friendly and helpful. Would definitely come back. I highly recommend for all those in need of a breather!!
Käännä
Niya
Majoittunut 1. 2023
Matkusta ystävien kanssa
4.0/5
Erittäin hyvä
Lähetetty 13.2.2023
Cannot access to my Netflix and still can hear noises from next door..
Käännä
Majoituspaikan vastaus: Dear Ms Niya,Thank you for your honest feedback. We sincerely apologize for the inconvenience you experienced during your stay. We will look into these matters and work on how we can improve our services.We hope to welcome you back in the future. Till then, take care!Best Regards,The Lanes Hotel Team.
Vieraskäyttäjä
Majoittunut 4. 2023
Muu
4.0/5
Erittäin hyvä
Lähetetty 1.5.2023
Went for a staycation over Eid celebration, the rooms and hospitality we received was excellent. The staff was very helpful and accommodating, facilities such as the gym and the swimming pool worth checking out as it has an amazing view of Tutong River ( recommended to look during the early morning) as well when the sun set. So you have the best of both time from here. In terms of finding food, the building is strategically located in the middle of food haven, you could just use Google Map > Restaurants to check. Apart from that, you can also order room service. The Laksa and Fish & Chips was so good! Either way there is a supermarket on the Ground Level which can be access from the ground lobby if you want to grab some snacks or other amenities. I don't have much to say about the rooms as it was well maintained and clean. The wifi has good coverage too. Overall, we were happy with the services hopefully, we will have another chance to stay there again. Thank you Lanes Hotel!
Käännä
6/15
Lynn
Majoittunut 12. 2022
Perhe
4.0/5
Erittäin hyvä
Lähetetty 16.1.2023
overall excellent service &, condition..it's just that, I don't know how to change the TV channel.if I'm at 40 have difficulty with it, can you imagine what people age 50-60 difficultiness with it? but overall just perfect
Käännä
Majoituspaikan vastaus: Dear Ms Lynn,We are glad to hear that you enjoyed your stay at The Lanes Hotel. We sincerely apologize regarding the TV and work on how we can make that easier for our guests. Thank you for the honest feedback.We hope to welcome you back in the future. Till then, take care!Best Regards,The Lanes Hotel Team.
Ah Hazman
Majoittunut 9. 2022
Perhe
3.0/5
Lähetetty 14.10.2022
overall was great, the service, the breakfast, hotel design & layout, the only problem was the bed, it was not comfortable and thin walls making it too noisy
Käännä
Majoituspaikan vastaus: Dear Mr Ah Hazman,Thank you for your honest feedback. We will look into the matter to improve our quality of service and hopefully will serve you better in the future. Till then, take care!Best Regards,The Lanes Hotel Team
Joan
Majoittunut 6. 2022
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 24.7.2022
Love the pool, the room and the staff. Would love to come back again
Käännä
Majoituspaikan vastaus: Dear Ms Joan,We are delighted to know you enjoyed your stay with us. We look forward to welcoming you back to The Lanes Hotel again.Till then, please take care and stay safe!Best Regards,The Lanes Hotel Team
Vieraskäyttäjä
Majoittunut 2. 2022
Yksin matkustavat
2.0/5
Lähetetty 26.3.2022
My first time staying at this hotel. Bed was comfortable. Window view was the Tutong river. However I was quite dissatisfied with the room condition. There were ants on the wall, my pillowcase and bedside table. I spent almost an hour trying to fix the TV (trust me, I used my experiences staying at hotels abroad where I would need to sign in literally the whole time). It wasn't connected to the internet as it claimed to be, so I spent the night TV-less (options were hotel's default WiFi or guest's WiFi). Toilet was good, toiletries were decent. I was quite surprised the shower area didn't have any lights apart from the sink area. I'd probably rate my stay a 4/10.
Käännä