Eftalia Holiday Village

Really upsetting, once we arrived at the hotel we were informed that the hotel was overbooked and that we were to be moved to a hotel called Senza which is only accessible by minibus, which is very inconvenient. We were also told that Jet2 customers are given priory as customers and that us who booked this holiday with on the beach over a year ago would be unable to stay at this hotel at any point during our two week stay which we booked for here. Really disappointing and has dampened our holiday.

Really bad experience, bought this holiday over a year ago and when we arrived at the hotel we were told that the hotel was overbooked and that we were to be moved to another hotel, Senza, which you need a mini bus to access from the hotel. We were told that Jet2 customers were to get priority over us who booked with OnTheBeach and that we would not be able to move to this hotel, within the two weeks of us meant to be.

We've just got back from Eftalia village, 2 adults & 6 children ranging from age 7 to 16. We went for a week, we read all the bad reveiws and I was extremely worried about what id booked but once we got there I realised the reveiws arnt fair on the hotel. We found everything spot on from day 1, we arrived early hours, staff was friendly, we got offered a upgraded room but declined. We went for breakfast our first morning we all found at least something to eat there is a big selection of foods noone should be going Hungary. I have a child with additional needs and he was eating at every meal and he is unbelievablely fussy. The hotel is clean and tidy there's cleaners everywere, rooms get cleaned everyday with fresh bedding and towels. Good eating area realy clean any mess is cleaned up quickly and efficiently. The watersides in hotel are fantastic, they do close between 12 and 2 but gives you time to get your dinner and the actual pools stay open. I would absolutely recommend this hotel we had an absolutely amazing time. 2 snack bars in hotel open 12-4 one at each end and a huge snack bar in the water park which is realy good for food. We also went on 1 trip which was the big krag which was absolutely amazing great for little children with the foam party. I have seen a reveiw were people have said staff put towels down and expect money for the sun beds this isn't correct if u ask them for a bed they will get you some but they do not force you to pay we never did. We had a budget of 1500, we spent 1000 but that was the children having 100 each which they bought clothes, toys ect of their own choice which isn't a necessity = £800 and £200 on things for ourselves and 1 lot of ice creams in alanya and the boat trip. We did not spend anything additionaly on extras inside the hotel at all, you can add gin and lemonade to the none alcoholic cocktails. You can spend more money if you want to but I think if you went with minimal extra money you would still love your holiday. I do have a few niggley Negatives but didn't spoil our holiday at all- 1. Only 3 diffrent types of ice lolly's are free and they are only at one end of the hotel which is the pool without the slides. 2. Ignorant holiday makers not been able to que. 3. The water park slides have a age/height limit so my 7 year old couldn't go on the big slides on the waterpark slides there is a young children's bit aswell which is lovely but it should state that the slides have a age limit. 4. Towels that the hotel provide should be available at the pools and not reception we did take our own. You do find people will put a towel on a bed and not even use it at all that day which is unfair on people who want to be in the pool. We would definitely look at coming back in the future.

Çok kalabalık ,her yerde kuyruk bekliyorsunuz,dinlenmeye diye geldiğiniz tatiliniz strese dönüşmesin.yemekler kötü değil , karnınız doyuyor,turistler aşırı gürültülü ve saygısız,yaptıkları taşkınlıklara otel çalışanları resmen göz yumuyor,bu otelin en özverili çalışanları kesinlikle kat görevlisi güler yüzlü hanımlar,garsonlar da yardımcı oluyor,herşey dahil konseptli geldiğiniz otelde adım başı ücretli hizmetler,çocuklu aileleri zor durumda bırakıyor.yabanci ve Türk misafirler arasında bariz ayrım yapiliyor,animasyon dan hiçbir beklentiniz olmasın,ortalıkta boş boş dolaniyorlar bence ne yaptıklarının kendileride farkında değil.ada da ki havuzlar hiç hijyen değil dikkat ediniz,denizin kumunu havuzlara taşıyor insanlar.bir daha tercih edilecek bir yer kesinlikle degil

The food choice is good the entertainment is great but around the pool one of the hotel staff puts out at least 16-20 towels on the beds which are then not available Then when you ask if there are any beds he takes money to allow you the Sunbeds he has put towels on. This happens everyday

The hotel itself I think should be more than a 3*. The entertainment staff, especially Potter, Mali and Enes were great and always spoke when passing and entertained the kids.