Nest Tulum

Nest Tulum arvostelua

Nest Tulum

Carr. Tulum-Boca Paila Km 9.5, Tulum Beach, Zona Hotelera, Tulum, Quintana Roo, 77760, MexicoNäytä hotellin tiedot
Nest Tulum
Nest TulumNest TulumNest Tulum
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.8/5
Mahtava
72 arvostelu
Vahvistetut arvostelut
Sijainti4.8
Mukavuudet4.8
Palvelu4.8
Puhtaus4.8
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Kaikki arvostelut(72)
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Arvostelut valokuvien/videon kera(34)
Kielteisiä arvosteluja(3)
Vieraskäyttäjä
Majoittunut 1. 2025
Perhe
3.0/5
Lähetetty 12.1.2025
The beach at Nest is lovely and staff service and food good but not great, Concierge services were frustrating with questions often not answered clearly or incorrect information provided. Earlier reviewers mention the frustration with the lack of light in the rooms (3 dim lights, not enough to see properly with) and also mention that the curtains (semi sheer, barely covering the windows) do not block out light for sleeping. People should know that the hotel group has chosen not to address either of these concerns which are pretty basic requirements of a hotel room. Furthermore, there is so much noise from the hotel bar music and neighbouring hotels that even with earplugs in you can hear it and it vibrates through your body. We slept with earplugs and eye masks on and rather than leaving rested we are tired and looking forward to a good night’s sleep elsewhere. The security is also poor - we would leave and arrive with no security on the entrance gate and when we moved rooms part way during our stay due to prior bookings, they moved our bags into the new room and left it unlocked with the door open all day! Like most Tulum hotels, the hotel sits with the front on the beach and back on a dusty, dirty, pot holed road with no footpath so people walk next to cars. To taxi to a restaurant at the other end costs around USD$50 and can take from 30mins to over an hour as the road is a dead end and becomes a grid lock. Walking on the beach is nicer but takes a while and can be windy. Either way, I don’t recommend taking good shoes or wearing long pants/skirt as they will get dirt splashed on them (road walk) or wet (beach walk). The food in Tulum and design is its strongest point and the people welcoming.
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Käännä
William
Majoittunut 11. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 12.11.2024
Extraordinary hotel with excellent staff. Perfectly located in the best area of the hotel zone. Quiet, peaceful and beautiful. Can’t say enough. High recommend.
Käännä
Majoituspaikan vastaus: Dear William, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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Verified traveler
Majoittunut 1. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 5.1.2025
Fantastiskt barfota hotell, mysig personal.
Käännä
Majoituspaikan vastaus: Dear Carina, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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John
Majoittunut 11. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 16.11.2024
The Nest was a perfect getaway. Exceptional service that took care of all my needs. Located right on the Gulf with a beautiful beach area. The room was a little sparse for amenities but that is over shadowed by the friendly staff. Nice and quiet!
Käännä
Majoituspaikan vastaus: Dear John, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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Fredrik
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 22.12.2024
Awesome first leg of Mexico trip Fantastic ambience and the location is to die for! We stayed in the two rooms overlooking the ocean and loved it! Service exceptional - we will be back’
Käännä
Majoituspaikan vastaus: Dear Frederik,Reading about your wonderful experience at NEST fills us with joy! We're thrilled that our oceanfront rooms provided you with that perfect blend of luxury and natural beauty that we're known for. There's truly nothing quite like waking up to the sound of waves and stunning ocean views from our carefully curated spaces.Your kind words about our service mean everything to us. At NEST, we believe exceptional service isn't just about meeting expectations – it's about creating memorable moments that last a lifetime.Your promise to return is the greatest compliment we could receive. We're already looking forward to welcoming you back to your NEST by the ocean, where more unforgettable experiences await.Sincerely,The NEST Team
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Kaylah
Majoittunut 10. 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 26.10.2024
Loved NEST. Staff were so accommodating and the whole stay was super relaxing and easy. Would definitely stay again!
Käännä
Majoituspaikan vastaus: Dear Kaylah, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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Vieraskäyttäjä
Majoittunut 1. 2025
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 1.1.2025
It’s a gorgeous and clean stretch of white sand beach and blue waters. It’s very central to a number of restaurants but away from the noise. The daily breakfast is yummy and filling, and they have a water service in the room as well as sunblock and mosquito repellent. The service is really standout as it’s a smaller boutique hotel and staff truly go above and beyond to help you out. They also have lovely cabana beds for the guests to lounge around it all day. You can also do yoga at their sister resort Radhoo and use the pool there, which is offered ~2x a week.
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Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 26.12.2024
Everything about this property is perfect. Small boutique hotel, you feel like you are staying at someone's home and the staff treats you like family. I felt safe, seen and taken care of. Thank you to the concierge team for all of their assistance (I was not the easiest guest) and all the special surprise and delights to make our anniversary and birthday stay exceptional. Thank you to the concierges Juan, Victoria, Alan and the manager Iker. Special care from the staff Ricardo, Mauricio, Edgar, Jose, Alfredo, German all provided the best cocktails, breakfasts, ceviche and service. Thank you for a special experience. We can not wait to return. We also recommend the Fire Ceremony, it was perfect!
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Käännä
C3356JBnickm
Majoittunut 12. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 14.12.2024
Very good location on a great beach. Staff is super friendly and helpful. Nicely decorated and rooms are comfortable. Well made cocktails at the bar. Located in a fairly mellow neighborhood but walking distance to restaurants and beach clubs.
Käännä
Majoituspaikan vastaus: Dear Nick, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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Ruel M
Majoittunut 12. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 10.12.2024
Fantastic experience at Nest Tulum. The concierge team was amazing, and were self starters, doing things without being asked. Scheduling, service, hospitality were all top of the line. From booking our trip, to constant communication and times, deadlines, and any assistance needed. What a time.
Käännä
Majoituspaikan vastaus: Dear Ruel, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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Kevin
Majoittunut 3. 2024
Muu
2.0/5
Lähetetty 16.3.2024
Not worth the money Way overpriced for what this place is. We’ve stayed at multiple places in Tulum and for over $700/night you just expect more. Food was horrible. My wife had makeup on two towels that they said they couldn’t clean and charged us $32/each. At over $700/night, charging for towels is ridiculous. Would not stay here again. Much better options in Tulum.
Käännä
Majoituspaikan vastaus: Dear Kevin,Thank you for choosing NEST for your recent stay. Your feedback is invaluable to us as we continuously strive to offer exceptional experiences to our esteemed guests.We are genuinely sorry to hear that your recent visit did not meet your expectations. We take great pride in delivering impeccable service and creating unforgettable moments for our guests, and we regret falling short during your stay.Regarding the culinary experience, we understand that taste preferences vary, and we regret that our offerings didn't resonate with you on this occasion. Our menu is carefully crafted using locally sourced, premium ingredients to ensure a memorable dining experience. Your feedback will be carefully considered as we aim to continuously enhance our offerings.We apologize for any inconvenience regarding the towels. Please note that charges are only applied for excessive or irreparable damage, and we regret any confusion surrounding this matter.We are disappointed to learn that you didn't feel you received the full value during your stay. While we understand perceptions of value can differ, we strive to provide an exceptional experience reflective of our prices. Your comments will be taken into account as we seek to improve.Your feedback is incredibly valuable to us, and we will use it to refine our services and exceed the expectations of our discerning guests. We sincerely hope for the opportunity to welcome you back to NEST and showcase the level of hospitality we are known for.Warm regards,The NEST Team
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Erik
Majoittunut 2. 2022
Muu
5.0/5
Ylivertainen
Lähetetty 5.2.2022
Perfect Break from the Snow The entire staff was great and very attentive. The property is a perfect size with a great beach and beach beds. The outdoor bar and eating are was very welcoming with a beautiful view of the beach. The breakfast was a highlight for us. The property is located in the quieter area that is closer to the nature reserve (south). It was an easy walk and/or bike ride to many great places to eat. The bikes were free and in good shape. A really great stay for us. We will be back.
Käännä
Majoituspaikan vastaus: Dear Erik, thank you so much for taking the time to review your experience at NEST Tulum. It is fantastic for us to receive reviews like yours. We can't wait to have you back!
Andrew
Majoittunut 4. 2022
Muu
5.0/5
Ylivertainen
Lähetetty 7.4.2022
Perfect no frills beach get away Perfect property for a long weekend get away. Located on the quite side of Tulum. Very attentive concierge and the property has all basics one needs to unwind
Käännä
Majoituspaikan vastaus: Dear Andrew, thank you for your fantastic feedback about your recent stay at NEST Tulum. It was a great pleasure welcoming you to Tulum. We are looking forward to welcoming you back soon! Best regards
Sean
Majoittunut 5. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 14.5.2024
Barefoot Luxury Nest is a beautiful hotel and we loved our stay here. The staff are so welcoming and helpful. The attention to detail is outstanding. Will definitely return here. Felt very safe and welcome. It is very stylish property and the food is excellent.
Käännä
Majoituspaikan vastaus: Dear Sean, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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Akhil P
Majoittunut 12. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 2.12.2024
Accommodation was very good, Staff was super helpful, pro- active and very responses 24 hours throughout stay and also super helpful with providing recommendations to our needs as well as also supporting to organise reservations when required. - Breakfast very goos, - the most beautiful beach, very relaxing and felt very safe due to the security! Hope to return one day!
Käännä
Majoituspaikan vastaus: Dear Akhil, thank you very much for taking the time to provide us with your feedback following your last stay at NEST Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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