Aldea Canzul Tulum

Todo ha sido genial. La estancia, ha sido muy placentera, con todos los lujos. Una casa impresionante delante la playa.

Everything from the first moment I reached out to book through our checkout process was easy and prompt. The hospitality the staff provided was far beyond any expectations I had. We stayed in Casa Chechen and it checked all our boxes. Quiet, cozy and comfortable. Loved the private pool and the serene jungle around us. The beach was a few feet from our back door and provided with sunbeds and privacy. Overall, I will likely stay here again when I eventually go back to Tulum!

We stayed in Aldea Canzul from April 30 to May 4. We occupied 3 of the villas there. My immediate family of 6 people stayed at the Villa Chakte. The place was just great. The rooms were very spacious, clean with comfortable beds, more than enough room towels and beach towels. The kitchen was fully stocked. We loved sitting and resting on the roof, that had comfortable sofas and chairs. At the beach in front of the villa, they have enough chairs and beach beds and everything else you need to enjoy the beach. The complimentary breakfasts each morning were very good. The staff at the Aldea Canzul, led by Mau, is terrific, very responsive and prompt. The location is fantastic, you can't beat it, on the beach in the middle a strip full of restaurants, stores, and hotels. Overall, we loved our stay at Aldea Canzul and will come back next time we visit Tulum.

Amazing 4 night stay at Aldea Canzul! We stayed in the Casa Chukum house. From the moment we booked, the staff was on point reaching out to see how they could prepare for our trip, suggesting activities, dinner recommendations, nightlife, pre-stocking the house with food and booze, transportation to/from the airport and a personal chef. The customer service throughout our stay was amazing, the staff responds quickly and wants to make you happy. The house itself is right in the middle of the hotel zone and walking distance to all the restaurants, bars and on the beach. The roof of the house is a great place for hang out and have a drink before sunset and the living room was perfect for our group to hang out. They provide breakfast every morning, which makes it easy to start your day and we had the chef prepare an amazing dinner for us one night.

Natalie and Mauricio are the best! They welcomed us and took care of every need from delivered groceries to the house, setting up the volleyball net on the beach, restaurant reservations, setting up transportation, to providing onsite garment care as we readied ourself for the various wedding events. The AC in one of the rooms was not working, but they resolved without hesitation. There is security at beach and back access points . The attention to detail, cleanliness, and beach support was as stated by the reviews. This place is nestled in the right part of town with top rated restaurants at a short walking distance. The house Casa Chakte has 3 floors and comfy coves through out the house and a dipping pool can be found to relax and take in nature. Even though there was party music at neighboring restaurants and clubs, this property offers enough privacy and seclusion to feel the comforts of home away from home. You are guaranteed to catch sunrises and a nice ocean view as this house offers a rooftop to lounge in, including a hammock to lay back and hear the sounds of nature. We went for 5 nights to attend brother’s destination wedding and most of our family and friends stayed at various Ahau Collection properties and Aldea Canzul was a true 5 star property from arrival to departure. We highly recommend.

La suite es una delicia. Super bien ubicada dentro de la golden mile de Tulum. Privacidad y perfecta para ir con la familia. La casa principal (chucum) fue el centro de reunión familiar con excelente servicio tanto de limpieza como el servicio del chef