Zamas Hotel

Vacaciones en familia Personal muy amable, la playa es pequeña y una zons de rocas, pero la parte limpia sin piedra es suficiente y muy bonita, ademas de que no esta tan saturada

We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!

Zamas Hotel Tulum is a friendly, relaxing, low key place to stay when visiting Tulum. We stayed in a cottage on the beach in a Beachfront Chica which we loved, although it is small (partly because the bed is so enormous!) The beds are incredibly comfortable with good quality sheets, cleaned every day and we found fresh towels were given daily too - partly as there’s nowhere for them to dry. I think the other beachfront accommodation is much roomier. The bathroom is pretty spacious and they have the most incredible honey shower gel, and shampoo etc. Gorgeous! You have the gentle sound of the waves at night, and pass the day, watching the Pelicans diving for fish in the bay, plus if you are up at 7am you get to see the sunrise. The staff made it memorable, particularly Fernando on reception, who was extremely kind to us. Valentino, Louis, and Louis-Armando in the restaurant were friendly, smiling and efficient. Food was good too and they have Happy Hour (3-6pm) deals on Margaritas and Tacos. It’s quiet, until around 5pm when people (including locals which was nice to see) come to hang out on the rocks or to watch the sunset. Location is good (although it’s not a great beach for swimming), in that you can walk (to the right if facing the sea) to a fantastic beach which goes on and on for kilometres, to swim or sunbathe or eat - try Le Zebra. Only issue is getting onto it as most hotels try to block access. We were directed by Daniel to go in through La Eufemia, as they allow anyone to come onto the beach and drinks are pretty cheap comparative to the rest of that beach. Because of this, it is always heaving, so just keep walking. You will find huge stretches with no one there! One negative about this stunning beach is that the resorts are supposed to collect seaweed and rubbish from the shoreline, as lots of plastic gets brought in, and while most do a reasonable job, some just rake the sand where loungers are and leave the rest, so I spent at least an hour plus, every day collecting it and giving it or dumping it by the closest resort. My feeling is, if they are making a living from the sea and beach, they should collect all the trash, not just some of it, really take care of it for everyone. I loved Zamas Tulum, and would recommend it, however don’t bother getting a cottage on the other side of the road near the pool, as it’s too noisy from the sound of traffic on the busy road. It must have been idyllic years ago, unfortunately there’s only one road currently and lots of trucks providing water and services to all the resorts.

Loved this place! We traveled with our 2 adult children (28) - Stayed in the Jungle Room which easily accommodated us with a queen size bed and two nice-sized twins. The room was spacious with an amazing bathroom! And there was an outdoor patio with hammocks and Adirondack chairs. Our room was a stone's throw from the pool which was wonderful (except one day when it was .taken over be a group of kids). Best part of our stay was the staff! They helped us book taxi transport from the new Tulum airport and also helped us engage a driver (Simone) for a day to go to Coba, Valladolid, and a (very touristy) cenote. We had breakfast at the hotel most days (alas, it's NOT included - which would have been nice) and dinner there twice including on Saturday night when they had guest chefs. Lots of beach lounges, chairs, and palm umbrellas . Only complaint is there were quite a few rocks in the water near shore that made it difficult to get out to the sandbar (especially for older folks like us!) Lots of restaurants, an ATM, and a 7-Eleven very near by. Room has a small fridge so easy to stock up with beer, water, etc. Finally, once again, the staff!! Everyone was so friendly & helpful. Would definitely stay here again.

Parfait !!! Le restaurant était délicieux et Jorge au petit soin : très attentionné avec nous et de très bon conseils pour les visites ! Merci Zamas Hôtel et Zamas restaurant pour ce beau début de vacances 🤗 Les chambres sont confortables et propres, la vue sur la mer superbe !

I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.