Naay Tulum Curamoria Collection arvostelua

Very clean and close to the center. The only concern is that you need to pay for a taxi every time you need to go somewhere. They offer bike service at reception for $300 pesos but I think they should include it for free for the guests. Service at pool was poor. They only had a young lady that was not helpful at all. She didn’t want to prepare a piña colada because she didn’t have the Bacardi.:(

The hotel is great (the building is new and it has spacious and clean room, nice rooftop pool and friendly staff) and is in a great location, close to a few nice restaurants and within walking distance to the city center. Totally recommended!

Once again the staff at Naay elevated our experience. Last night I realized I had lost my Armani glasses. In minutes Cristopher the manager came to the rooftop, found us and returned them. Next level. Kindness from staff was real. Omar the concierge, really came through in helping us book a reservation and finding us a phenomenal beach that wasn’t over the top price wise. These Naay employees made our trip.

The jewel of Tulum after few days now we get what’s all the fuss is all about. The Naay Tulum Hotel is the perfect place to stay and enjoy specially the cenotes and the Beaches. Both are short drive and beautiful the hotel staff are good in assisting all your needs. The Hotel is compared to Cancun Hotel but rooms are very spacious and clean. We highly recommend this Hotel if you’re planning to visit Tulum. JA

Excelente servicio, la comida espectacular, la atención demasiado servicial. Recomiendo 100% el lugar. Las instalaciones son preciosas, la vista del atardecer espectacular. En general me encantó el trato y la dedicación del personal. Un buen lugar para ir con la familia y amigos.

Excelente comida, las hamburguesas deliciosas, Rodrigo súper amable y carismático, nos encantó, lo recomendaré con amigos, cuando vuelva a Tulum volveré por ahí a comer otra hamburguesa Naay, vi la vista del atardecer Nos encantó a mi esposa y a mi

La comida super bien, pedimos un par de cortes y estaban deliciosos, además que la atención del mesero fue muy buena, nos dió recomendaciones en comida y cócteles, igual cabe mencionar la atención exelente de el Gerente siempre muy amable.

Excelente servicio! La tención en el restaurante es de primera calidad y el ambiente super agradable. Nos atendió Cristopher y nos ofreció platillos muy ricos y los mejores cocteles. La alberca y en general todas las instalaciones super limpias.

**"El peor ceviche de mi vida lo comí en Naay Curamoria. El servicio se nota forzado y el personal parece estresado, lo que ha hecho que este lugar pierda toda su magia. Antes se sentía un ambiente familiar, con una sonrisa honesta de todos los colaboradores, pero ahora es todo lo contrario: se siente una atmósfera tensa. Este solía ser mi lugar favorito en Tulum para reunirme con amigos y relajarme, a pesar de que no tiene playa y su ubicación no es la mejor. Lo frecuenté por mucho tiempo, pero ya no. Ahora prefiero Aluna, donde el servicio es excepcional y la comida siempre es fresca, a diferencia de los mariscos congelados y con olor desagradable que encontré en Naay Curamoria. No pienso volver jamás y definitivamente no lo recomiendo."** tengo fotos que comprueban que estuve en el lugar ya que estoy seguro tratarán de bajar este comentario y las puedo enviar sin ningún problema

I arrived a day early for a bachelorette party and so I booked a room at Naay through *******, and it was fabulous. The room was spacious and clean, the staff was friendly and accommodating. Plus it has a lovely rooftop pool and restaurant with reasonable prices. Then the Airbnb we were supposed to stay in didn't work out after a night (let's just say there were some issues) and I'm grateful the entire party was able to check into the hotel for two nights and i could vouch for the hotel. It felt like a homecoming --all the staff were like, "welcome back!" haha. While they're not on the beach, they have a deal with some beach clubs so you can use their facilities as long as you meet a minimum. I would definitely stay here again.

Before spending the night on the beach, we spent the evening in this town hotel. The level of service was exceptional. Enjoyed the cocktail service while lounging by the rooftop pool throughout the evening. That evening, I intended to tour downtown, but I became very engrossed in unwinding at the hotel.

Naay is a lovely hotel. It's in a quiet spot in the jungle, not in the busier hotel zone of Tulum. The staff is very friendly and professional, quick to respond to any needs. Good bar on the roof, and a nice pool, too. The cost is reasonable for the area and the quality of the hotel. The room was comfortable, including a good mattress and high quality beddings.

Un hotel cómodo y con muy buen servicio. La terraza es muy bonita. Altamente recomendable. Gracias Paola, Faride, Irving y Christopher por consentirnos y hacer de nuestra estancia una muy grata experiencia. Esperamos regresar muy pronto!!!

We love it! The rooftop restaurant and pool is luxurious and fun. Angel and Eduardo were our attentive, professional and friendly waiters. The food was fresh and tasty. We loved the lemon pie and quinoa bowl! The room is contemporary, clean and includes everything you need. The front desk staff are great too! They helped us coordinate a local tour. Paula was great. A 7-11, retail shops, spas and restaurants are all within walking distance. We loved this hotel and wouldn’t change a thing. We stayed for five nights and it was the perfect length to relax and explore the area. We plan to return for another relaxing vacation.