Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection arvostelua

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Jl. Lkr. Tuktuk, Tuktuk Siadong, Samosir Regency, North Sumatra, 22395, IndonesiaNäytä hotellin tiedot
Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Marianna Resort & Convention Tuktuk – Samosir, Marclan CollectionMarianna Resort & Convention Tuktuk – Samosir, Marclan CollectionMarianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

9.1/10
Mahtava
54 arvostelu
Vahvistetut arvostelut
Sijainti9.6
Mukavuudet9.4
Palvelu7.9
Puhtaus9.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(54)
Positiiviset arviot(52)
Arvostelut valokuvien/videon kera(25)
Mahtava yöpyminen!(13)
Puhdas ja siisti(11)
Erinomainen näkymä(10)
Ystävällinen henkilökunta(10)
Loistavat huoneet(8)
Herkullinen aamiainen(7)
Todella hyvä sijainti(5)
Kielteisiä arvosteluja(2)
StefW
Grand Deluxe King Size Vuode Järvi
Majoittunut 5. 2025
Pariskunnat
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 7.6.2025
Great hotel in tuktuk area. Our assigned room has cracked handwashing basin, cracked balcony glass, leftover candies/marshmallow on balcony ground. Bathroom is small for stars hotel and its price. We paid for toba lake view with premium, expecting details but disappointment. We were assigned room on the wing so the view to lake, although visible it was not spectacular or to our expectation. Breakfast is good, staff are friendly, infinity pool is beautiful but water is not heated.
Käännä
Vieraskäyttäjä
Grand Deluxe King Size Vuode Järvi
Majoittunut 4. 2025
Liikematkustajat
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 28.5.2025
Best!
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
kai_0629
Deluxe King Size vuode terassi huone
Majoittunut 4. 2025
Perhe
24 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 20.5.2025
住宿環境什麼的還是ok的，就是人有問題，大家記得那個很壞有肥胖的女經理，我很討厭他一直説謊，他讓我這次旅途很不愉快
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique ExperienceThank you very much for taking the time to share your thoughts about your recent stay with us. We sincerely appreciate all feedback, as it provides us with valuable insight into areas where we can improve.We are truly sorry to hear that your experience was affected by interactions with one of our team members. Please accept our heartfelt apologies if any of our staff made you feel uncomfortable or impacted the quality of your stay. At Marianna Resort, we are committed to providing warm, honest, and respectful service to all our guests, and we regret if we fell short of those standards during your visit.Please rest assured that your comments have been shared with our management team and will be addressed with the utmost care and seriousness. At the same time, we’re grateful that you found our accommodation and facilities to be satisfactory.We genuinely hope to have the opportunity to welcome you again in the future, so we can provide you with the kind of stay and service we pride ourselves on. Sincerely, Willy SUDERESGeneral Manager
Yan Hoi
Grand Deluxe King Size Vuode Järvi
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.5.2025
Wonderful!
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
Vieraskäyttäjä
Grand Deluxe King Size Vuode Järvi
Majoittunut 3. 2025
Muu
6 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.5.2025
房間很新很智能，景觀無敵
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
david
Grand Deluxe King Mountain
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
9.5/10
Mahtava
Lähetetty 2.5.2025
A new hotel, smallish though clean and has all that i need. The staff are great and it's location is very good, you can rent a scooter and scoot along the small quiet streets just outside the hotel
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
Elisabeth
Grand Deluxe King Size Vuode Järvi
Majoittunut 2. 2025
Perhe
1 arvostelu
9.5/10
Mahtava
Lähetetty 9.4.2025
We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
Vieraskäyttäjä
Grand Deluxe King Size Vuode Järvi
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.4.2025
Excellent service. The hotel looks new. The room was really clean. The staff were very friendly and helpful.. The food was really great and the view was really breathtaking. Overall, the stay was excellent.
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
Vieraskäyttäjä
Grand Deluxe Twin Lake
Majoittunut 2. 2025
Perhe
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 10.3.2025
The location of the hotel is scenic, overlooking the lake toba.
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
Vieraskäyttäjä
Grand Deluxe King Mountain
Majoittunut 12. 2024
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 21.2.2025
Best hotel in Samosir.
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
houston ten
Deluxe King Size Vuode Terassi Puutarha
Majoittunut 1. 2025
Perhe
3 arvostelu
9.0/10
Mahtava
Lähetetty 8.2.2025
Fun, but hotel is sort of empty and all the amenities cost money and are overpriced.
Käännä
Majoituspaikan vastaus: Dear Our Beloved Guest, Horas From A Truly Unique ExperienceThank you for sharing your feedback. We’re delighted to hear that you had fun during your stay! Our goal is to provide a memorable experience for all our guests, and we appreciate your comments regarding our amenities and pricing.We strive to offer high-quality services and facilities, and our pricing reflects the value and experience we aim to provide. However, we understand that perceptions may vary, and we will certainly take your feedback into consideration as we continuously improve.We hope to welcome you back in the future and provide an even more enjoyable stay. Please don’t hesitate to reach out if there’s anything we can do to enhance your next visit..Sincerely, Willy SUDERESGeneral Manager
Toni Liawan
Grand Deluxe Twin Lake
Majoittunut 12. 2024
Perhe
5 arvostelu
7.0/10
Lähetetty 1.2.2025
Clean and new facilities Very nice view However the service is below average, Escape rooftop restaurant service is quite poor Concierge service is bad not enough staff Reception staff service is extremely slow
Käännä
Majoituspaikan vastaus: Dear Our Beloved Guest, Horas From A Truly Unique Experience-Thank you for sharing your feedback with us. We truly appreciate your compliments on our clean and new facilities, as well as the beautiful view. However, we sincerely regret that our service did not meet your expectations.We apologize for the shortcomings you experienced at Escape Rooftop Restaurant, Concierge, and Reception. Your concerns regarding service speed and staffing have been noted, and we will address them with our team to ensure immediate improvements. Providing excellent service is our priority, and we are committed to enhancing our guest experience.We genuinely value your input and hope to have the opportunity to welcome you back with a much-improved experience. Please feel free to reach out to us directly if there’s anything we can do to make your future visits more enjoyable.Sincerely, Willy SUDERESGeneral Manager
Anonyymi käyttäjä
Grand Deluxe Twin Mountain
Majoittunut 12. 2024
Perhe
2 arvostelu
10.0/10
Ylivertainen
Lähetetty 30.1.2025
Kebersihan Hotel terjaga dan terawat , layanan oke, over all oke
Käännä
Majoituspaikan vastaus: Dear Our Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
Anonyymi käyttäjä
Grand Deluxe King Size Vuode Järvi
Majoittunut 12. 2024
Perhe
68 arvostelu
10.0/10
Ylivertainen
Lähetetty 30.1.2025
One of the best hotel in samosir
Käännä
Majoituspaikan vastaus: Dear Our Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager
Hans Sanjaya
Deluxe King Front View
Majoittunut 11. 2024
Perhe
11 arvostelu
9.5/10
Mahtava
Lähetetty 14.1.2025
Probably the only nice hotel in Samosir. Room was clean and comfortable, nice swimming pool, and nice breakfast.
Käännä
Majoituspaikan vastaus: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your kind feedback. We’re delighted to hear that you enjoyed your stay at Marianna Resort and appreciated our clean, comfortable rooms, swimming pool, and breakfast offerings.We strive to create a memorable experience for our guests, and it’s wonderful to know we could meet your expectations.Your support means so much to us, and we look forward to welcoming you back on your next visit to Samosir!Sincerely, Willy SUDERESGeneral Manager