Pistachio Hotel Sapa

Overall hotel was wonderful, i arrived at 6:00am in the morning by the way there are no room available at that time Front desk was provided us a shower room and resting area at Front desk with very nice hospitality. At 10:00 am after energy charge we went to Fancipan and came back around 16:00 the was ready when i checked in to the room the view was stunning us(room type: mountain view) overall was perfect. BTW, we don’t want to go out then we choose the hotel restaurant for the our dinner we order food for six people as i know about the service sequences staff repeat our order to make sure that it correct; for sure we listen it carefully due to difficult of inter-language - all the food repeat correctly. Unfortunately, one of our dish was mistake from Carbonara to bolognese sauce which we know all of us don’t pork then we call staff they came with attitude that it’s our mistake but she take it for change. Suddenly i heard the sound of fighting of waiter and kitchen that one of word i heard very clearly is “i already repeat it” fifteen mins later carbonara was served and we got educate by staff that we should informed her What we don’t eat. Poor us? After five mins she came back and say Sorry to us(First of apologies) 🥺 so we would fine if she apologize and do not make that behavior. I understand some if order was mistake you need to talked with chef but for both of service and kitchen was very disappointed for us.

วิวสวย ห้องพักสะอาด อาหารดี แนะนำมาพักเยอะๆ จ้า

Das Hotel macht einen soliden Eindruck. Die Lobby und der Eingang ist sehr schön. Die Mitarbeiter hilfsbereit und freundlich. Die Zimmer sind sauber und gut ausgestattet. Der Pool innen und außen, und die dortigen duschen sind hingegen etwas Renovierungsbedürftig oder sollten öfter gereinigt werden. Es fehlen Stühle für den Balkon.

We had a great stay in Pistachio and is really a value for money hotel. The location is really good. Just a few walking steps and already in Sapa downtown. The breakfast is also good with a lot of variety / choices available. The family room is really good as the space was really huge. The bed is on the hard side.

The location is way too convenient for those travellers who want to roam and visit: Sunworld (8-10 mins walk) Viettrekking (5-7 mins walk) Le Petit Gecko SaPa Square Catholic Church Sapa Lake Alpine Coaster ticket booth The staff are friendly, approachable, and can easily talk to. Would be coming back again to this hotel the second trip to SaPa.

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