Premier Inn Trowbridge

Very nice stay

Premier Inn has always been good nice and clean and value for money. but this time the rooms as always lovely and clean, and we could have paid extra for have bottled water, and a delux room. There would normally be glasses in the room to have a drink of tap water but nothing. and just basic 2 tea bags and 2 coffee sachets and at least 8 sachets of sugar. no other variety of tea bag even in reception there were no other teabags than the standard ones. and only one hand towel reception gave me another hand towel when asked but the reason behind this was that 2 people could share a hand towel. the breakfast as normal was really good and the selection was good. Premier Inn Trowbridge is in a good location within the town and handy for rail and bus services into Bath and Surrounding area. I feel that Premier Inn are still trying to be really good and they but seem to be cutting corners in the hospitably in what is in the rooms and having baths in rooms now when showers would be much more convenient and easier to maintain.

The worst hotel ever. I stayed there with 2 under 12 kids. My daughter had a competition the next day. She woke up because of the fire alarm crying and so frightened that I couldn’t calm her down!!! And I drove 4 hours and instead of rest we were all exhausted. The fire alarm took place 3 times - at 1:30am, at 5am and again at 6am. I was so angry I came to the reception team and what he told me - you shouldn’t shout. My child is now afraid to sleep in hotels. And we travel a lot due to competitions. And now she is constantly stressed.