Vue Apartments Trinity Beach

1. Smell of sewage outside boiler cupboard. Much worse when opened 2. Stains over virtually every cushion on sofas inside and not comfy as outdoor furniture 3. Nearly all ceiling fans very dirty 4. Manky grout in main bathroom 5. Bbq unmovable due to flat tires and cover covered in bird poop that’s very old - not usable 6. Dining chairs and breakfast chairs cloth under falling off onto floor. Dealt with 3 days after reported 7. Broken paint in various places which gives a less than luxurious feel 8. Various stains on walls and ceilings and also damage, again not giving a luxurious feel. 9. External to the room the appearance of the place is not luxurious. Blown tiles around pool, very poor paintwork,dirty glass etc etc. 10. Ran out of toilet roll (only 1.5 rolls total at check in). Went to reception who said we don’t service yet but they would organise. 5 hours later and no toilet roll. 11. Tiles blown in main living area and floor in master bedroom blown We stayed here approx 2 years ago and the place has gone downhill since then which is a shame and certainly not worth the $6k plus for 7 days for a self cater. Due to these issues we ask that you refund a proportion of what we paid.

- I wasn't given the room view which was described in my booking. I was given full view of the infinity pool which I didn't pay for and wasn't interested in viewing. I had paid for ocean and mountain views !!! - Couches were worn out. - The lounge room blinds are see through at night, and because I didn't get the view I paid for I was facing the infinity pool. So no privacy if you sat in the lounge room at night. - The stove doesn't boil water, it just warms it. - The infinity pool was really good, I like it.

On arrival door was not accesible with card we waoted one hour to be fixed, if we will arrive after hours we will sleep on the road with kids, brokrn bath plug , impossible to open, broken toilet, nkt flashing, pinting of ceiling not finished, spend few days of calling and comolaining to fix the things, Inalso spotted piece of poop in the swimming poop