Wild Coast Sun

Great midweek escape. Friendly staff and a great night’s rest.

Disapointed... I have been staying at the Hotel for more than a Decade this holiday we decided to travel around durban starting with Umhlanga then Sibaya and durban North it was fantastic ended off our holiday at Wildcoast sun. Sadly my booking was not what I booked I asked for a seafacing pool room instead got a garden facing room 177 wich was a very long distance too walk in a dungeon whiles I had a hip operation this was torture to walk a mile to the lift I asked for a move was then moved to 227 wich was much better in distance. Whiles I tried to talk to the Msnager Aaron who completely brushed me off 2 times then completely ignored me and said his busy. The 3rd time I tried to talk to him he ignored me and attended to a guest who claimed he didn't have ice in his room. I net him in the passage where he was running with the ice and told me he'll call me he never did. I found this so unprofessional and being a Property Manager myself I found this behavior unprofessional as I treat all my guest as VIP's. In all my previous stays I have always left a happy guest but not this time. It was my birthday and wanted to celebrate but this was ruined. And all I wanted to speak to the manager about is to correct my booking. But he never gave me a chance to speak to him. I was going to return this year but this has left a bitter taste in my mouth. I have often recommended guest,family and friends to your Hotel but this behavior and treatment really put me off.

Great stay Although passing through on our way to Cape Town, our stay was great. Highly recommend it.

Cleanliness needs an upgrade at the Wild Coast Sun Wild Coast Sun is a good destination since it caters to the needs of the whole family. Offering is good. Staff is tired. Do not understand cleanliness. Toilets in room always halfdone. We had to clean ourselves to make it comfortable. Plugs falling apary. Wifi never works. Laundry very expensive. They Need a shuttle to water world. I can offer if they provide a contract for the festive. We however cannot find a better offering in the country close to the coast for December. If you do, please text me to assess.

Pleasant The place is very clean. Any service you require is done very quickly. Issues are resolved very professionally. The food is very nice.

A well deserved break at Wild Coast Very pleasant staff and entertainment at the best Food is delicious with a wide selection of alcohol including wine The gardens are well set which is well maintained The car park an roads are well maintained