UXUA Casa Hotel & Spa

Lugar incrível Hotel incrível, concierge e funcionários muito prestativos.A casa completa em meio a uma vegetação inacreditável em pleno quadrado.

Struttura originale e accogliente con tante case diffuse all’interno di un parco tropicale. Tutte diverse tra loro ma sensazionali. Arredate con mobili originali locali. Colazione super e massaggi TOP! Piscina deliziosa e servizio Concierge veramente efficiente.

A longer review than usual because this property merits it. On arrival we were greeted by a young team, and immediately relieved of luggage, which was taken to our house (yes, you rent houses here, not rooms). We were given a tour by a lady who simply said “welcome to paradise” and she wasn’t exaggerating. It’s just an oasis. So lush, and green. Everything is built to blend in, the pool looks almost as though it was meant to be there naturally. The houses are made of mainly natural materials and are what might be called “rustic” but that doesn’t mean they’re not full of modern comforts! The shower (we had two, on an outside balcony, beautifully screened with natural vegetation), was powerfully and instant very hot water. The terrace had an enormous day bed. The kitchen had a large fridge and all you need to make a meal. The bed was king size and very comfortable. There’s a large screen tv (we didn’t watch it at all) and there’s effective air conditioning. The decor is contemporary but uses old items as well as new. It’s effective. We are at the restaurant for dinner once and it was very good. We had massages that were outstanding. And let’s not overlook the beach bar which reserved a sofa for each house daily and serves delicious food and drinks. The beach is a 10 minute walk down a hill and across a mango grove, but theres a courtesy car if you don’t fancy that. The beach is the stuff of dreams. Breakfast is also extremely good. What I love is that I’ve no idea how many houses there are here! It never feels busy and you bump into few people as you walk around, so it feels very private and secret. Is there anything that can be improved? Few hotels are perfect. If I’m being hyper critical, the wifi is patchy. I’d personally suggest that a property of this type might benefit from a no kids policy. I don’t mean to be harsh but it’s a sophisticated offering and it’s not as though they encourage children (there’s no kids pool) but some do stay and I really think other properties would be more suitable. Communication with reception/concierge is encouraged by WhatsApp rather than in person. I don’t mind that but some may prefer a more direct approach so I mention it just for awareness. Reception isn’t staffed past 10pm so I’ve no idea what happens after that! I’m struggling to offer much else that can be improved. If you want a proper escape from the madness, this is a great option. I’d love to come back soon.

Luxury in the heart of Trancoso This hotel was absolute PERFECTION. From the time of my booking until departure any and everything my partner and I needed was at our fingertips. Property: We booked the Casa Estúdio which was perfect for the two of us. It was located right next to the pool where breakfast was served each morning; however it was still (mostly) private. It was wonderfully appointed with any and everything you need to make your stay comfortable. Location: Uxua is located in the middle of the quadrado. There are many shops and restaurants to chose from. We stumbled upon Osklen (our fav) not realizing they had a location there. It’s also only a 10 minute walk to the beach which is great to see the sunset each day. Service: Really some of the best service we have had EVER. The concierge was available via WhatsApp and attended to our every need within minutes. Every member of the staff was friendly engaging my and helpful. We booked taxis, massages, even a boat trip to Caraiva via them. We plan to return to Uxua whenever we visit Trancoso. Next time we’d love to bring friends and stay at one of their bigger casas with a dedicated pool.

O clima do lugar é delicioso. São várias casas localizadas em meio a vegetação com acesso direto ao Quadrado. Ficamos hospedados no UXUA Casa Hotel em janeiro de 2023, inicialmente no terraço do céu e depois resolvemos estender a estadia ficando hospedados na casa histórica: cerâmica. Cada casa possui uma alma própria, como descreve o site, cada detalhe é único e moldado por mãos habilidosas. O restaurante do hotel, UXUA Quadrado é delicioso servindo comidas frescas e bebidas deliciosas. Atendimento atencioso e acolhedor da equipe. O espaço para hóspedes do UXUA Praia Bar é confortável e com opções de comida e bebida que agradam aos paladares mais exigentes. A parte que não nos agradou foi a distância até a praia. Ficamos sabendo que o hotel disponibilizava transporte privado apenas após a chegada. Outro problema que enfrentamos na época foram os mosquitos. A quantidade grande de mosquitos, naquela época com caso de chikungunya, incomodou bastante meu marido.

I hesitate to write a review in English because we Americans can treat beautiful places like Disney World, however, after such an amazing experience I can't not write a glowing review. If you appreciate natural beauty, can respect and appreciate local culture and custom, and love adventure, run don't walk to Troncoso and UXUA. Pictures can't do this place justice, it's breathtaking. All the lodging and amenities are perfect and well thought through. All of the decor and furniture are made by local artisans. Artisans you can meet and learn from. The people are really who make UXUA shine. Adriano worked security for our area of the resort (we stayed in Casa Das Artes, a beautiful villa full of local art and a beautiful private pool). He was incredibly helpful, warm, and welcoming. He helped us with our (very bad) Portuguese, advised us on local customs and good destinations, was extremely attentive and made us feel super secure (the area is very safe, the house is so beautiful it attracts lots of tourists taking pictures and asking questions). Gisele was a concierge that helped us as a translator during a very immersive experience with a local ceramicist (Ze) that welcomed us into his home and taught us about his work. She was super fun to spend time with, very knowledgeable and a great translator. Honestly, are too many great people working at UXUA to mention them all, Leo was an awesome and welcoming chef who very patiently taught us how to make Moqueca (so good!), Harlan was a super helpful, friendly, and knowledgable concierge who helped us with our plans. The breakfasts were incredible. It was such an amazing experience from the moment we got there and got the tour from Jimmy to when Harlan saw us off the the airport. Can't say enough good things about Troncoso and UXUA. We will be back.