Panagia Premiere Hotel

挺好的 設施都很新

I stayed at this hotel recently, expecting 5-star service, but instead, I encountered shockingly unprofessional behavior from the staff. Upon checking out, I was rudely accused of damaging the TV remote, which had missing arrow buttons. I hadn’t even bothered to report the remote the night before, as I was tired, and it was still functional. However, the front desk employee aggressively claimed that the remote was in perfect condition and suggested I had caused the damage, speaking to me in a disrespectful and accusatory tone. When I politely asked him to lower his voice and address me professionally, his response was, "If I didn’t lower my voice, what would you do?"—a statement that made me feel more like I was dealing with a street gang member than a hotel employee. This type of hostile and unprofessional conduct is completely unacceptable, especially at an establishment that claims to be 5-star. As a paying guest, I expect courteous and respectful treatment, but instead, I was met with hostility and disrespect. I will not be returning to this hotel, and I strongly advise future guests to think twice before booking a stay here. Customer service should be a top priority in any hotel, especially one that advertises itself as luxurious. A deeply disappointing experience, and I would not recommend this hotel to anyone looking for professionalism and quality service.

من أسوء الفنادق على الإطلاق تعامل سيء جدا غرف 3نجوم فطور عادي وأقل من عادي اتمنى ان لا أعود اليه نهائيا التعليقات بشانه غيرصحيحة .................. طبعا حجزت عن طريق شركة أردنيه وكان الوعد انه فندق جيد حتى شركة السياحة لا انصح فيها ...........