This Hotel is a little bit far off and mainly for winter skiing. There is no restaurant in the Hotel and also in surrounding area. On the other hand, the Hotel is clean and Hotel staff is very friendly.
Front staff were very helpful and resourceful! Room was clean and nice
Käännä
Majoituspaikan vastaus: Dear Mr./Ms.GaryThank you for staying at our hotel.Also, thank you for your kind words of kindness.All the staff are very happy that you were able to stay comfortably.The cherry blossoms are scattered on the Kannabe Highlands, and the warm days continue.We look forward to seeing you again.Please take care of your body.Best Regards.Thank You.
Wai Kitt
Majoittunut 12. 2023
Muu
2.0/5
Lähetetty 31.12.2023
We plan for s ski trip, but very surprising and disappointing no snow despite is end of Dec. I would have cancel the hotel booking if I would know no snow is available, total waste of effort .... The hotel would have at least pre-inform of the snow condition. Is a ghost town practically.
Käännä
Majoituspaikan vastaus: Thank you very much for your staying.We apologize for a lack of hospitality for you.It is the mild winter when Japan is record-breaking.We must inform about a lack of snow to ski, but we didn’t informed you.We must consider to inform what you need again.And we apologize another problem.When you arrived us, there is a problem to communicate between you and us.Our associates are learning English language to serve for guests,However, some associates cannot speak very well.We sincerely have to keep a level appropriate for Marriott.If you visit to Japan again, we promise to change a level of hospitality and you won’t disappoint us.
Hope
Majoittunut 11. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 11.11.2023
Wonder bedding and room decor was nice. Plenty of power outlets. Great shower. Good parking and walking distance to up ski resort
Käännä
Majoituspaikan vastaus: Thank you very much for your staying.We are glad to meet with you.We are looking forward to visit us again.Best regatrds