Hôtel Mercure Tours Centre Gare et Congrès

The Room I booked are not so big but is quiet enough for a good night sleep

Over all it was great staff friendly, service was good but Air-conditions were old and in good condition, not cooling the rooms, showers needed to be replaced with new ones.

I was one of the lucky ones in our party, who got a decent size room. The overall impression is dated, but not completely worn down. The restaurant is for breakfast only - and you need to go to the city center to eat lunch / dinner. There is a restaurant at the Novotel down the road, but it is closed during the weekend. The elevator was stuck twice during the week we stayed - we spent the weekend in Paris - and when we came back on the evening 16th of September one elevator was not functioning - and when I pressed the button on the other elevator "Up" - nothing happened. I asked the receptionist if the elevator was working and she reacted in every shape and form - body language, deep sigh and eyes in the sky as if I was a complete ***** that I didn't know that I should have pressed "Down" - to get up. Unstable elevators is of course pretty bad - but worse was that when the elevator was too busy we tried to use the fire escape - and it was blocked on the ground floor - that is quite frankly ridiculous ad just too dangerous. I know this hotel is cheap - but it is for a good reason - use your money elsewhere.