Hotel Maderno

Das Hotel hat Charme. Das Essen ist sehr gut. Die Innenausstattung ist typisch fuer ein 5 Stern Hotel. Die sanitaere Einrichtung lässt zum Teil zu wuenschen uebrig. Der Park um das Hotel laedt zum Verweilen ein. Eine wunderschöne Pflanzenvielfalt mit vielen romantischen Plaetzen Laden zum Verweilen ein.

De aankomst was een klucht zo niet een drama in 3 delen. De boeking via Booking bleek niet te vinden terwijl wij de bevestigingsmail konden tonen. Veel gezucht, gesteun, geklaag en gedoe. Dik een uur moeten wachten terwijl er kamers vrij waren, maar de eigenaresse bleek persoonlijk toestemming te moeten verlenen maar was afwezig!!!! Geen adequate reactie zoiets van “sorry, we zoeken het even uit, neem een frisje op het terras”. Nee de receptioniste vond het belangrijker om haar pauze te nemen, iedereen te moeten beschuldigen dan gastvrij te acteren. Overal los liggende opgekrulde kleedjes met rafels waarover je makkelijk kunt struikelen. Een airco die niet werkt maar wel lekt en dineren kan niet op het terras omdat “Madam de eigenaresse” dat niet goed vindt. Reacties hierop zijn voornamelijk gericht op de fout vooral bij anderen neerleggen (Booking) en niet probleemoplossend. “Voldoende” omdat het ontbijt goed was en het zwembad heerlijk en medewerkster Rebecca was het zonnetje in huis. Met gierende banden vertrokken om nooit meer terug te keren.

Personale disponibile ed educato Ottima la pulizia dei locali e la cura della piscina Professionale e molto preparata la personal trainer Alice con un servizio palestra che sarebbe da valorizzare Da migliorare la cucina per essere un 4 stelle

El hotel está ubicado en el mejor lugar de Toscolano. Disfrutamos de una estancia de 12 días en un ambiente muy acogedor y cómodo. La habitación 301 es amplia, muy confortable y ofrece vistas maravillosas. La atención fue magnífica, especialmente gracias a Elisabet. Es un lugar seguro, cómodo y elegante, con todas las comodidades posibles. Muchas gracias, sin duda, volveremos

Hotel spacciato per 4 stelle. Le camere sono vecchie e obsolete con mobili molto vecchi e rotti ,il condizionatore perde ,nella stanza c'è un letto a castello con ruggine che risale ai tempi dei tempi , tale letto (non penso a norma) è posto proprio all' ingresso del bagno della doccia ha notevole difficoltà a scaricare l'acqua. Nei corridoi gradini non segnalati e tappeti arrotolati (rischio di cadere) Passiamo al mangiare , tutti veramente molto Easy non vale assolutamente le stelle poca scelta e sei costretto a compilare il foglio per il pasto del giorno dopo non accettabile La piscina chiude alle 19 poi tutti fuori La colazione veramente inesistente poca scelta ,quando finisce qualcosa puoi aspettare anche 29/30 minuti caffè,cappuccino sono della macchinetta , vergognoso il succo d'arancia e di pompelmo sono allungati con litri d'acqua. E per concludere il wifi non funziona da nessuna parte Il voto massimo che si può dare e 2 stelle Peccato perché potrebbe essere molto meglio Pc

Had a great weeks stay at this hotel . Everywhere spotlessly clean . Food excellent, plenty of choice for breakfast . Evening meal at least 4 or 5 courses. Staff very friendly & helpful . Provided take away breakfast on the day we left at 6.00am .Well run family hotel , thoroughly recommend it.

The room was clean and pretty. We had a beautiful view of the garden. The staff is very kind and gave us a lot of advice for planning our trip better by motorcycle. I highly recommend this hotel and its restaurant. I loved the cacio e pepe very much!

Un tuffo nei primi '900. Accoglienza e pulizia top . Cucina raffinata e gustosa Stanze confortevoli . Vista mozzafiato . Peccato per il tempo ,piovoso . Sicuramente ci ritornerò ,magari in compagnia e non per lavoro ,così da poter condividere cotanta bellezza .

The two gentlemen on reception who are either the owners or managers, are not really suitable for front of house. The hotel had been nicely modernised inside. The rooms ( I think ours were basic ) were small, but clean . The pillows were so hard it was like sleeping with your neck on a kerb. The pool area was lovely, towels were available. The food. Breakfast was fine, the evening meal was another story. We made the mistake on the first night of having a drink before our meal, going into the dining room at about 8.15. The room was empty and very little food left. The following nights we went earlier, but the food was very poor. Dishes that you were not sure what they were, a tray of pasta in a tomato sauce, but overall, very unappetizing. Dessert was lucky of their was any, or frozen centre in the cake. The waiting staff were in need of some training, clearing one or two plates here and there, they were vey inefficient The saving grace of this hotel is Angela who worked in the bar/pool bar. She was enthusiastic, efficient, funny, chatty learning english as she went along, she is an asset to the hotel. The final unbelievable moment was paying our bar bill They didn't take cards ! A hotel of this size didn't have a card reader. we were told this information was in the room in the room information booklet in the room. ( we obviously hadn't read this ). In this day and age it was incredible that a hotel of this size cannot take card payments.