Tor Park Hotel, Sure Hotel Collection by Best Western

We did not stay at this hotel. It is a 0 star. It was absolutely disgusting. The photos the have on the web site are very old. This hotel is very run down and not fit for purpose. We had book and it offered free breakfast. But there was not a working kitchen. We were told we could get delivered. I am still waiting for a refund.

There were no staff on hand, the room was dirty, garbage in the corridor and lift. Breakfast was not available as per reservation, nor was there any bottled water in the room as per tariff. When asked for we were told there was none in the Hotel. We were woken up in the morning by people walking along the corridor due to the noise from loose floor boards. The picture of the rooms available on the website shows a much better room than the one allocated. No staff available on reception and they could not be contacted by phone as they were not available on the number given. We booked in at another Hotel after one night incurring additional cost. Refund requested.

Hotel stammt aus der Hochzeit der "Englischen Riviera", welche dann doch fast ein halbes Jahrhundert her ist. Parkplatz am Haus. Sehr hellhörige Zimmerdecken. Buchung müsste der hilfreiche Portier erst aufwendig suchen, machte dann aber alles in seiner Macht möglich, damit wir nicht schon nach einer Nacht umziehen mussten. Ideal, wer als Kleinfamilie eine preiswerte Übernachtungsmöglichkeit auf der Durchreise sucht und seine Ansprüche an den Preis anpassen kann. Für einen längeren Urlaub eher nicht empfehlenswert.

Terrible Would not stay again got there and told we don't do breakfast WiFi poor first room given had not been cleaned shower not working tonight being filled council i will stick to bandb infuther.

Great stay thank you Great stay in Torquay as part of my business trip. Good value for money and a short walk to the sea front and places to eat.

Very good and very clean hotel . Good location Amazing