Crofton House Hotel

Entry to room is by four digit passcode on electronic pads which are loud so you’re woken up all night by noise of people in and out their rooms . Place is unmanned at night ( that’s the reason you can only check in between 3-9) so other guests behave as they want to. Playing loud music in the communal area , drunken couples having arguments . Place is shabby and obviously hasn’t had any money or love put into it for years . Nowhere to hang your clothes . Cheap thin duvets. Exposed live extension leads . Shower makes a terrible noise which must wake the other guests up . The room was very clean however . Potentially beautiful building and gardens but all uncared for and unkempt . Maybe ok for young people for a night out in Torquay but definitely not for business traveller or a someone who wants peaceful stay .

What an awesome stay the chap at reception so helpful the room was just what I needed struggled getting in but they helped me get in when phoned, truly remarkable value for Torquay, when I come again will definitely rebook here - thank you so much 😊

Arrived at 7.30pm, to a dark and dinghy hotel, with saver lights to guide us to a supposed Suite. Broken wobbly furniture and mouldy curtains, to a dirty window. Intimidating manager, followed us to our room, when I complained about the room. My daughter, with ASD couldn’t cope, with conditions of room, or manager, so we left. Hotel chain, won’t issue a refund, even though there’s proof we didn’t stay here.

Cheap, broken, not fit for purpose Booked for 4 nights, stayed for 2. Staff were scarcely available, lots of broken parts in our room that didnt get fixed or looked at despite us raising with the manager. Radiators that deapite being switched off, kept heating overnight and keeping the room at 30°c. Cold swimming pool and jacuzzi. Overall very disappointed - thought it would be a nice budget hotel but left after 2nights. Would NOT recommend.

Lovely accommodation good cheap price. Near to seafront walking distance. Staff were friendly and helpful stayed in room 7. Seen after we booked it was adults only however was not worried as we are two sisters in 50s 60s. Went out for evening went back to room at 9.30pm to rest up as early start following morning. Was woke up at 11.45 to an amorous couple in room 6 next door getting intimate. Banging of headboard and loud moans from lady kept us awake for nearly 2 hours. Tried to sleep however headboard from room 6 must have been on the wall of room 7. Seemed to go on for ages. So struggled to get a good nights sleep. However must I add this was nothing to do with the hotel as no moans at all for the price we paid. We were up early in morning and Jeff about 8.15am. Was a strange experience but overall enjoyable.

Lovely clean room with a beautiful view, friendly helpful service. Would definitely recommend. Staff were so helpful, we arrived early and they allowed us to park up and wander into town leaving the car in their car park. Had a lovely stay in Torquay.