Entertainment King Room (hotel provides self-service laundry room with ten air purifiers and humidifiers)
Majoittunut 11. 2024
Matkusta ystävien kanssa
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.1.2025
Excellent location which is only 1min’s walk from the railway station.
Considering the noise from the trains, the hotel provides ear plugs if you are light sleepers.
Käännä
Majoituspaikan vastaus: Thank you so much for your kind review! We're delighted that you appreciate our hotel's prime location, just a minute's stroll away from the railway station, which we hope has added great convenience to your journey.We do understand that the proximity to the station might bring some noise concerns, especially for our light-sleeping guests. That's exactly why we thoughtfully provide ear plugs, aiming to ensure you can still enjoy a peaceful rest. Your comfort is always our top priority.We look forward to welcoming you back in the future, and we'll keep working hard to make your every stay an even better one.
Vieraskäyttäjä
Deluxe Twin Room (Self-service Laundry, Air Purifier + Humidifier)
Entertainment King Room (hotel provides self-service laundry room with ten air purifiers and humidifiers)
Majoittunut 11. 2024
Perhe
19 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.12.2024
First and foremost, do not be put off by the appearance of the entrance and elevator to the hotel. Although first impressions are important, for some reason, it does not apply to this little gem of a hotel. As soon as you get to the hotel floor, everything is much better. The rooms are spacious and clean, fixtures are of high quality, sound proofing in between rooms are very good. Noise from train station is not too bothersome for us, and the hotel does provide ear plugs should you need them.
Location couldn’t be more convenient- train station, long distance buses and local buses are within walking distance. Eateries, a big supermarket on the 2nd floor of a mall close to the long distance bus station is also available. Smaller convenience stores are all over the place.
Only gripe: hotel would not provide an extra pillow and housekeeping was adamant that only 2 pillows are allowed per room😩
Front desk staff was very helpful in assisting guests to whatever sightseeing questions one might have
Käännä
Majoituspaikan vastaus: Dear Guest,Hello!Thank you very much for sharing your stay experience at our hotel in such a detailed and sincere manner. We are deeply sorry that the entrance of the hotel and the appearance of the elevators gave you a poor first impression. However, we are glad that you were satisfied with aspects such as the room environment later. We will attach great importance to the point you mentioned and strive to gradually optimize the exterior presentation in the future to leave a better first impression on every guest.We are delighted that you recognized our spacious and clean rooms, high-quality fixtures and good sound insulation. We have always been dedicated to creating a comfortable and quiet living space and trying our best to reduce the interference of external factors. The convenient location of the hotel can facilitate your travel, dining and daily shopping, which is also the convenient condition that we expect to provide for everyone.Regarding the fact that the guest room was unwilling to provide extra pillows as you mentioned, we sincerely apologize to you. It was really inappropriate to have made you feel unpleasant. We will immediately verify and adjust the relevant service rules, and strive to be more flexible in meeting reasonable needs to ensure that similar situations will not happen again.At the same time, we are also very happy that the enthusiasm of the front desk staff has been recognized by you. Assisting guests in answering questions about sightseeing is part of our service. We will continue to encourage everyone to maintain this enthusiasm and provide considerate help to every guest who checks in.Thank you again for your feedback. We look forward to having the opportunity to welcome you again in the future and providing you with a higher-quality and more comfortable accommodation experience.