Holiday Inn Express & Suites Tonawanda - Buffalo Area

房間比較新，整體環境比較好

#好評#對地面清潔度，公用空間裝修，服務，房內採光滿意；酒店的设施等都还不错，算是在美国这段时间遇到的比较新的啦。 服务很好，当时要洗衣服，没有银币，前台直接帮忙垫钱给洗了。同时全程对我们很热情。 稍微不足就是我们携程预订的，前台操作的时候误把我的信用卡当时携程的扣了房费，后面又返回了就是。 下次还会选择这家。

Disgusting sanitary conditions If I could give this review zero stars I would. I went back home to Tonawanda for a funeral and had to book in a hurry. This location had great reviews and seemed close to all of my family. After getting in late the first night I went to bed, tossed an turned all night and pulled the sheets off the uncomfortable bed. To my surprise when I woke they had covered two dried spots of someone's URINE with new sheets and should have thrown away the mattress entirely but decided to make me sleep in it which I would not have known had I not pulled the sheets off. The shower curtain was disgusting, yellow at the bottom and covered in what seemed to be blood or bugars. After giving them three hours to get me a new room they didnt and I had to wait for two more hours where I was almost late to the celebration prior to putting me in a new room. Zero offer to waive fees or rectify the situation so this must happen often. The room they moved me to also had dead roaches. I slept in my clothes and high recommend you run far far away from this location.

Gre Holiday Inn Express is always our choice to stay. Always clean, comfortable, and wonderful service from front desk.

The staff was very friendly and helpful. Older facility that shows its age. Electrical outlets were not reliable. Some mold in shower. Food is standard fare.

Quick and easy check in! Staff was very friendly. Location was close enough to leisure to make multiple itinerary stops.