The Woods Farm Jervis Bay

I'm struggling to write this. I feel bad for being so blunt, which is ridiculous because I'm the guest and this is an honest review. And it's always difficult writing a review of this nature because you worry that it will be met with defensive words rather than seeing it as an opportunity to do better. But the fact remains that the website and booking site says, in multiple places, that the Flower House is 'disabled access' yet there is NOTHING accessible about the House at all. At a bare minimum, when one advertises 'disabled access' you would expect there to be no steps. There are lots of other things that make up 'access', but at a baseline, step free access is the first thing that comes to mind. But there's in fact a step to get the House, in at both doors! The "wider hallways" that are specifically mentioned on the site are in fact taken up by the placement of a China cabinet IN THE HALLWAY! And the "walk in shower" is useless when one can't actually walk. There's no accessible features as all in this House. No grab rails, no shower chair, nothing! So even if you can navigate the step there's nothing else. It is laughable that you Woods Farm can even think that there's any way this house is disabled access. I mean, it would be laughable, if it didn't mean that my getaway was ruined within 30 seconds of arriving. There is quite literally NOTHING accessible about this. I feel completely duped. Please, if you are thinking this will be a great accessible getaway, think again. It's not accessible.

Disappointed for sure and way over priced. The pool was full of floating hair balls. The glamping tents were way too close together you could hear every screaming child in the place from 5am and the shed/house of the workers that was behind of tent were up late and up early and speaking and swearing so loudly it was uncomfortable to listen to especially with my children. Not one bike worked and we were told they were very old and other guests had broken them. The fridge space was a tiny box and nowhere near big enough and everyday our food was stolen from the fridge. So not a great stay. Wanted to leave a few days early to be honest but the money we paid we persevered. We also left a charger in the room and emailed to have it returned but no reply.

After attending a wedding at this venue last week I have to say I left severely disappointed by the facilities and some of the staff. Young lady in the front office needed some serious coaching in how to treat clients and would struggle to get employment in any hospitality venue that I know. The accommodation huts were filthy with dirt and dust and unclean linen as well as being poorly outfitted for the price that they gouged out of the guests. At $100 per head for everyone they were getting $400-$500 per night for small 3 bed/one bathroom cabins that lacked the space required to prepare for a major event like a wedding The Chapel was sufficient on the hot day that we had , however in any form of bad weather it would have been a trek through mud on unkept paths and with little shelter for the ceremony. The "Wed Shed" as they call it was extraordinarily inadequate. They say they cater for max 120 people but with a group only in the 80s we were cramped and the wait staff struggled to serve due to lack of room. The shed has no fans or A/C and in temps under 30 degrees everyone was cooking in the shed. The large double barn doors open facing due west so even when they did open them to allow the breeze in, those sitting on one side of the tables needed sunglasses due to the blazing sun in their eyes. The outside area used for canapes had little shade, a problem that could have been easily overcome with some simple shade shelters. The pricing overall was just an example of a group using the fact that its a wedding to triple the prices for simple services.