Vieraskäyttäjä
17. lokakuuta 2024
Very disappointed with this location from the start. Reserved 2 rooms from the October 10 - 14. No second room for the 1st night reserved but they had one available so we took it at 107.41. The final bill was not as quoted at 90.00 per night and was actually charged 108.00 per night. When checking out and could not get any type of satisfaction we were told that the clerk would talk to the manager and get back to us and 2 days later still no word. I would not call this good customer service. Breakfast was very sparse, waffles, coffee and juice, small bagel's, small yogurt and bananas. Main hallways and rooms were clean but perfumed and the stairway halls were filthy and smelled like mold. Maid service is only if asked for at the front desk not consistent with the website. I understand this is a budget hotel but I expect better even at this rate. I find it hard to believe this is a Wyndham sponsored site
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