Hotel Boutique Cigarral de las Mercedes

Oh man where do I start... I truly had a wedding that people could only dream of and that is all because of the team at the Cigarral. Every single element was planned to perfection, every single member of staff were amazing and gracious and it was honestly the best days of mine and my husbands life and we have the Cigarral to thank for that. From the moment I called to enquire about the venue to the day we got married, this team treated me like a princess, giving me all the time, advice and help I could ever need even though I was planning from half way across the world. A huge call out to our planner and co-ordinator Kelsey who was absolutely amazing from start to finish, and I am a very particular bride, yet she managed all of my questions, whims and ideas like an absolute pro! To all of the other amazing staff at the Cigarral from Sara (who was 8 months pregnant and still helping out), Andrea, Ana and a whole host of others, every day went off without a hitch because of this incredible team. I also wanted to make a huge call out to the hotel team, the grounds staff, the chefs, the bar crew and DJ Andres. Every element from the food morning and night, to the rooms for all of our guests, the free flowing pouring of drinks and the music... There just aren't enough words to describe how lucky I was to get to have my wedding here. My guests tell me to this day that it was the best wedding they have ever been to, including many of their own. I am now just waiting for a reason to have a vow renewal so that I can go back and do it all again! For all future brides and grooms trying to decide where to get married, do not even hesitate to look any further.... Cigarral de las Mercedes is the only place you need to consider!

very good hotel and staff

My daughter chose El Cigarral de las Mercedes for her wedding and visited it prior to the event and fell in love with it. The scale was perfect for spending time intimately with our guests and being in proximity to Toledo to sightsee. Her wedding preparations were so perfectly executed by the very professional and friendly staff that we were pleased beyond expectations. The place had a magical glow that was apparent to everyone with us. The 15 or 16 acres of grounds were impeccably planned and maintained. It is impossible to overstate our joy from having visited.

What can I say. The Team working at this Hotel are the best ever. We had our cases lost for my family wedding. The wedding planning team put the wedding back one hour to accommodate the luggage being retrieved and only 20 minutes for myself, a bridesmaid and page boy to get ready. Food is 5star plus plus. Waiters. Waitresses. Everybody so so friendly. Rooms comfortable. Stunning location. The wedding was just so beautiful, specials thanks to the wedding team for accommodating my wedding words later in the day as they were in my lost luggage. Cannot recommend this whole experience enough. If you want an extra special day, built by special people come here. Faye Graham

Lugar idílico con situación privilegiada sobre la ciudad de Toledo. La experiencia, de inicio a fin, en El Cigarral de las Mercedes es una continua muestra de profesionalidad y calidad en todo lo que allí puedes encontrar. Su oferta gastronómica, la calidad del servicio, cada detalle o el buen gusto de su Hotel Boutique y del Cigarral en general, hacen que la estancia sea un recuerdo inolvidable.

Excelente, un lugar único. Todo está perfectamente decorado y cuidado, las habitaciones son muy cómodas y tranquilas, la ropa de cama es excepcional. Pero si hay algo que destacar es el personal que trabaja allí, su corrección, amabilidad y profesionalidad hacen que la estancia en El Cigarral se convierta en una experiencia única. Muy recomendable.